New WTGB20M1W squeaky drum
New to forum, new washer. Our old 9XL Beko gave good service so in haste have bought a smaller (reduced need) machine without a lot of research. But this machine is squeaky when the drum begins to turn and I think the drum feels quite stiff to turn. Might this loosen up with time or should we consider returning the machine? The machine is on a level surface, has neither been over-loaded nor under-loaded. Can you give any advice please?
Many thanks in anticipation,
H
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
WTGB20M1W new washing machine squeaks as drum starts to turn
- The problem
- A new WTGB20M1W washing machine was reported to squeak when the drum begins to turn. The drum also felt stiff to turn by hand. The machine was stated to be level and not over- or under-loaded.
- Likely cause
- Most strongly suggested causes in the discussion were remaining transit/packaging material, including possible internal polystyrene packing, or contact around the drum/door seal area. The exact source of the noise was not confirmed.
- What fixed it
- The accepted advice was to check whether the drum lip was catching on the back of the door seal and inspect all around the seal near the drum. Further replies suggested confirming that all transit packing had been removed, including any internal polystyrene blocks. No completed repair or definite fix was confirmed by the original poster.
- Checks to try
- Checked that the machine was on a level surface
- Checked that the machine had not been over-loaded or under-loaded
- Transit bolts were removed as per instructions
- Suggested check for drum lip catching on the back of the door seal
- Suggested check for any polystyrene packaging left inside
Safety: If the noise persists on a new appliance, further diagnosis should be carried out by a suitably qualified appliance engineer.
5 Answers
Is the lip of the drum catching on the back of the door seal? Have a good look and check all around the door seal close to the drum.
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Thanks Andy but I don't think so. If I bounce the drum a little I can make it squeak. Sounds more underneath the drum in the front, if that makes any sense at all.
Has the transit packaging been removed?
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Super hubby took out the transit bolts as per instructions. Could there possibly be any other?
Make sure there isn’t some polystyrene packaging left inside. There is sometimes polystyrene blocks packed inside as part of the transit packing. You also need to take the back and lid off after disconnecting from the mains and just locate where the noise is coming from. That’s all an engineer would do. Get access to it and move things around until it makes the noise and use ears and eyes to locate it.
If it makes the noise when drum turns take the belt off to see if it’s coming from the drum or motor
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