Solved

Clicking sound from washing machine

ALAlejandro
Asked almost 8 years ago 1,242 views
0

Hello everyone. I hope that maybe you will be able to help me out. So I read the Troubleshooting common washing machine faults but I can't seem to find a seem to find a solution directly but I think I may know what the issue is. I think it is by the part the dispenses the water to where the detergent is, and at that part, there are three wheels, orange, yellow and white. The orange one is the one which seems to be stuck. We oiled it but nothing and we cannot take out of the socket but the white and the yellow one we can. Attached you can find a picture. The model number is AEG OKO_Lavamat 86820 update. Thanks in advance.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

AEG OKOLavamat 86820 Update clicking traced to detergent drawer water-distributor gears

The problem
The washing machine was making a clicking sound. The owner believed the noise was coming from the water-dispenser/diverter section by the detergent drawer, where three gears/cogs (orange, yellow and white) are located, and reported the orange gear seemed stuck.
Likely cause
Most likely a seized or overly stiff gear in the water-flow diverter mechanism for the detergent dispenser. This was suggested because the clicking was believed to come from the gears and one gear appeared stuck.
What fixed it
The accepted advice was to confirm the clicking was coming from those gears and whether they were trying to move, then strip down the dispenser/diverter assembly if possible to find the cause of the seized or stiff cog. The exact repair was not confirmed in the discussion.
Checks to try
  • Owner identified the clicking near the detergent/water dispenser area
  • Owner reported the orange gear seemed stuck while the white and yellow gears could be removed
  • Accepted reply advised confirming the gears were trying to move when the clicking occurred

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 20 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
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WH
WhitegoodshelpVerified Engineer
Answered almost 8 years ago

Hello. I presume you have located the clicking sound to these gears? And seen or felt that the gears are trying to move when it is clicking? If one of the gears has seized up or too stiff it would need stripping down to get to the bottom of it. He would have to try and work out how to take it all off and strip it down to get to it, that is if it is built in a way that allows that. These cogs are likely to redirect water flow to different departments during the wash and rinse cycle.

Whitegoods Help — appliance repair expert and forum host.

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