Leak from rear of drum of Bosch Exxcel
Afternoon all,
Model WVD2452BGB/04.
Metal drum, only leaks when water gets to a certain level. Appears to be coming from the back of the drum at the bottom. Identified location by removing front, pouring as much water in the drum as possible without it spilling out, tipping the machine back until it started leaking. Having a feel around it doesn't appear to be running down from anywhere else, but can't be certain without dismantling the whole thing. It's a slow leak, only loses about a pint in the course of a normal wash.
Any top tips gratefully received!
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Bosch WVD2452BGB/04 leaks from rear of drum area when water level is high
- The problem
- Bosch Exxcel WVD2452BGB/04 washing machine has a slow leak of about a pint per wash. The leak only starts when the water reaches a certain level and appears to come from the lower rear area of the drum/outer drum. The front was removed and water was added manually, then the machine was tipped back to reproduce the leak.
- Likely cause
- The strongest supported diagnosis is a leak from high on or around the outer drum, such as a crack, hole or seam leak in the plastic outer drum, or possibly a hole high in the door seal. A failed rear spider/bearing seal was discussed but not supported, because that would usually leak from the small holes below the pulley and would normally be accompanied by noisy bearings.
- What fixed it
- No specific repair was confirmed. The recommended action was to visually identify the exact source of the leak before buying parts or dismantling further. The discussion advises against ordering a seal speculatively. If the source cannot be clearly located, further diagnosis should be carried out by a suitably qualified appliance engineer.
- Checks to try
- Front removed to inspect leak area
- Water poured into the drum to reproduce the leak
- Machine tipped back until leaking started
- Rear area felt by hand with the machine unplugged
- Checked that other surrounding areas at the back felt dry
Safety: Do not buy or fit parts based only on guesswork. Further diagnosis should be carried out by a suitably qualified appliance engineer.
3 Answers
Hello Nik. With a washing machine leak you have to physically identify where it is coming from, and unfortunately no one can really help you with that. It needs someone to actually see where it is coming from. There are dozens of places washing machine can leak from. Obviously from your description it sounds like it is something fairly high up. The main suspects if a washing machine only leaks when water is high up in the drum is a hole in the door seal high up - or a crack or hole in the plastic outer drum. I have written a very comprehensive help guide for trying to troubleshoot a leaking washing machine
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Hello Andy,
Thank you for the prompt response. The leak is definitely coming from the back of the machine and the drum is stainless steel so unless this has perished in some way, I'm guessing it's unlikely to be the culprit. Having felt around the back (with the machine unplugged!) it is dry everywhere else so I'm fairly confident it is confined to the rear lower half of the outer drum.
Someone in another forum suggested, 'there is a cast cross at the rear of the drum. This has a water seal that seals the spider against the drum stainless steel rear. Sounds like that seal has failed.'
I've yet to receive a response as to the part number or name of the seal, attempts to find the part on line have yet to be successful.
I'm fishing for a second opinion!
Warmest
Nik
If it was that seal you would get water coming out of 2 small holds in the back of the outer drum under the drum pulley wheel where the belt fits around. That seal protects the drum bearings from water. If it fails the drum bearings would normally be flooded with water and become very noisy.
You can’t buy that seal for many modern washing machines as they only supply complete outer drums with a new inner drum bearings and seals already fitted (which is a disgrace)
Buying a part because it might be that is crazy to me it’s like saying you have a pain in your abdomen and someone saying it might be your appendix so arranging to have it taken out. You have to identify exactly where the leak is coming from visually before doing anything else.
If you mean the outer drum is stainless steel then the separate parts could be available, but they can still leak, especially if a metal object has got into the machine. So don’t rule out a small hole or crack or leak from a welded seam.
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