Solved

Is a loose front seal clip a problem?

JAJames Birch
Asked over 7 years ago 6,596 views
0

Hi, I have had the engineers out several times on my 3 year old John Lewis (AEG). It is now fixed after replacing the drum and the motor and fixing a loose wire on the heater. However the front seal clip fell off today on the first load after the fix. It is not tight as the spring has been stretched. I have squeezed the spring so it is a bit tighter and probably won’t fall off again, but it’s not really serving any function. Is this a problem or should I just leave it? Also the arrows at the top of the seal don’t line up. The seal is about 1 cm to the right. Are either of these things something I should worry about.

Many thanks,

James

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Loose front door seal clamp after repair should be replaced

The problem
After previous repairs to a 3-year-old John Lewis (AEG) washing machine, the front seal clip/clamp fell off on the first load. The spring was reported as stretched, and the door seal alignment arrows did not line up, with the seal sitting about 1 cm to the right.
Likely cause
The accepted reply states the thin clamp band around the front lip of the door seal was probably stretched when an engineer removed it. Its job is to keep the door seal securely fitted to the door rim.
What fixed it
Contact the repair company and ask for a new front seal clamp band to be supplied or fitted. The thread does not confirm any action regarding the seal alignment marks.
Checks to try
  • Front seal clip/clamp fell off after the first load following repair
  • Spring on the clamp was stretched
  • Seal alignment arrows at the top did not line up
  • Seal appeared about 1 cm to the right
Parts or tools mentioned
  • Front door seal clamp band/clip
Cause identifiedGenerated 20 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 7 years ago

If it's the thin clamp band around the front lip of the door seal its function is to keep the seal securely fitted to the door rim. The spring has probably become stretched when the engineer took it off. Without it the door seal flange can peel off. If this happens the door won't close properly, or you could get leaks. It's not likely to come off during a wash, but it could cause inconvenience and could regularly start to peel away. I would contact them and ask them to send you a new one. or alternatively if they won't send one ask them to come and fit one.

Whitegoods Help — appliance repair expert and forum host.

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