Washing machine tripping electric after the power button came off
My heavy handed children ended up pushing the 2 plastic buttons(one being the on/off button) inside my washing machine. Leaving the metal panel inside with the 2 red buttons on exposed, the buttons had been covered with the plastic ones . I went to use it , and with a pencil gently pushed the power button on. After turning it on this way for quite sometime, I was surprised someday when I turned it on and it tripped my breaker.. I've tried a different socket but the same thing happens. Do you have any ideas what has happened please?
Thank you for reading
Tania
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hoover VT814D21 tripping electrics after control buttons were pushed in
- The problem
- The washing machine began tripping the breaker after the external plastic on/off buttons had been pushed inside, leaving the internal red buttons exposed and operated with a pencil. After the control board behind the buttons was found dislodged and re-seated, the machine stopped tripping. It then showed E02 when not connected to water, and later showed E03 at the end of wash cycles even though it had drained fully.
- Likely cause
- The tripping fault may have been related to the dislodged control panel/board, but this was not proven. The later E03 fault was most strongly linked in the discussion to the pressure system falsely sensing water still in the drum, possibly due to a blockage or gunge.
- What fixed it
- The accepted advice was to disconnect from the mains, inspect the control panel area, and re-seat the button/control panel assembly if straightforward. If tripping continued, proper diagnosis would require an insulation test meter and an engineer. After re-seating, the remaining E03 issue was advised to be investigated as a probable pressure-system blockage rather than a true drain failure. The exact repair for the E03 fault was not confirmed.
- Checks to try
- Tried a different socket and it still tripped
- Control board behind the buttons was found dislodged from its fixings and re-housed
- Machine plugged in again after re-seating and did not trip
- E02 appeared when the machine was not connected to the water supply
- A full empty wash completed without obvious washing problems
- E03 appeared at the end of cycles despite the machine draining fully
- Machine was turned off and back on and the error cleared
- Filters were cleaned and another cycle was run, but E03 returned at the end
- Parts or tools mentioned
- printed circuit board at the back of the control panel
- specialist insulation test meter
Safety: Disconnect the washing machine from the mains before removing the lid or inspecting the control panel. Further diagnosis should be carried out by a suitably qualified appliance engineer.
3 Answers
Hello Tanya. It might not be difficult to put the buttons back in place. It would need the washing machine disconnecting from the mains electricity and the lid taken off. But it could just be that the control panel needs re-seating with the buttons in place. If the control panel is broken though that may be more difficult to sort. Having said that, you can't assume that your washing machine tripping the electrics is definitely something to do with this issue. As you said yourself, everything worked fine for a while. Of course it is possible something is related but it is also possible that the washing machine tripping the electrics is a new and totally separate fault. Unfortunately there is nothing you can do because this fault needs a specialist insulation test meter to diagnose properly as described in my article here Washing Machine Tripping or Fusing Electrics
So the only thing that you could try is to unplug the machine, take off the lid and very carefully have a look at the printed circuit board at the back of the control panel where the buttons are. If it looks simple to put everything back in place fair enough, but if not you really need to get an engineer in.
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Thank you for your reply.
So the board the buttons sit on had become dislodged from its fixings. I've rehoused it, .minus the white plastic cover buttons, and plugged it in. It didnt trip, but I did get the e02 error, it wasnt connected to the water supply. Once it was connected the error didnt appear. I ran a full wash with nothing in it and it didnt present any problems. But at the end of the wash it's now given me the e03 error. Which i believe is a drainage issue. It has drained fully. I turned it off, waited a few minutes for the door to unlock, once it was turned back on it showed no error. So I recleaned the filters etc and ran it through a different cycle. Again at the end its given me the e03 error but again it has drained fully.
Any ideas or thoughts?
It's a Hoover VT814D21
Sorry for late reply. If the not draining error comes up but the water has drained away ok then the washing machine is erroneously thinking the water is still inside the drum. This is most likely caused by a fault on the pressure system. Possibly a blockage of gunge. This might especially be true if you normally use the washer every day and it was out of action for a few days. Gunge inside could have solidified a bit. This article explains more about it How to clear a blocked pressure system
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