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Samsung WF70F5EDW4X will not drain.
I was doing a small load when my washing machine had shown a 5UD error message. I let it be as I read it could be the excess detergent. It didn't clear up and had now shown a 5E error message. I drained the water out using the emergency drain pipe and cleaned the filter. I then ran a 95°C cotton cycle as standard self clean advised by Samsung. Same thing happened it did not drain. I removed the water using the emergency pipe again and left it for a day.
The next day, water have accumulated inside the drum which smelt bad. I tried looking into the filter again and a lot of foul smelling grime have accumulated and I had a look at the drain hose at the back to see if there's a lot of accumulated grime. I poured some water into the hose and more grime came out. I did this until no more grime came out. I then did a 95°C cotton cycle as a self clean. It still did not drain but now the emergency pipe does not drain the water as well as it used to.
Any advice or should I just throw in the towel and call for a professional?
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Samsung WF70F5EDW4X not draining, 5E no-drain fault
- The problem
- Samsung WF70F5EDW4X showed 5UD first, then 5E, and would not drain. The owner drained it via the emergency drain pipe, cleaned the filter and ran 95°C cotton/self-clean cycles, but it still failed to drain. After being left for a day, foul-smelling water had collected in the drum again, and later the emergency drain pipe itself stopped draining as well as before.
- Likely cause
- The strongest supported diagnosis is a blockage from heavy grime, grease or limescale affecting the drain path. The accepted reply identifies 5E as a no-drain fault and suggests the machine is likely badly bunged up, possibly including the pump filter, drain hose, sink u-bend connection and possibly the emergency drain pipe.
- What fixed it
- Recommended action was to re-check the pump filter and inspect/clear the drain hose and, if connected there, the sink u-bend for accumulated gunk. The emergency drain pipe was also suggested as possibly blocked. The exact repair was not confirmed in the discussion.
- Checks to try
- Observed 5UD then 5E error codes
- Used the emergency drain pipe to remove water
- Cleaned the pump filter
- Ran 95°C cotton/self-clean cycles
- Found foul-smelling grime in the filter area
- Flushed grime from the rear drain hose
- Advice to check the drain hose and sink u-bend for blockage
- Advice that the emergency drain pipe may also be blocked
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
2 Answers
I have a few Samsung washing machine error codes but none mention 5UD. Error 5E though is listed as, "No Drain". From your description it sounds like the washing machine could be really bunged up with grease and limescale. Sometimes doing a boil wash can loosen a lot of it and make matters worse. Check the pump filter again, and if it pumps out into a u-bend disconnect it at the sink and check inside the drain hose and inside the u-bend for gunk. The emergency drain pipe might be bunged up now too. Try shoving something appropriate down it.
Need Professional Help or Spare Parts?
The small emergency drain one? You could try.
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