Door won’t open!!!
Please help! The wash has finished, the water is pretty much gone, but the door won’t open! The handle is on the outside and is a bit loose so defo think it’s the handle/mechanism inside. My housemate is away at the moment and want to try and fix it!
I tried waiting to open once everything has been off for a while, putting another cycle on and repeating this, pushing it and then trying to open, and slotting a card between the door and machine.
Really don’t want to make it worse! Seen on YouTube someone putting string all the way through between the door and machine, would that be worth a try with this handle? I defo don’t trust myself opening the top of machine and putting hand in like I’ve also seen.
Thank you for any suggestions!!
kelsey x
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Washing machine door remained locked after cycle; likely door lock or catch fault
- The problem
- The washing machine completed its wash and most of the water had drained, but the door would not open. The user also noted the external handle felt loose.
- Likely cause
- Most strongly supported diagnosis is a fault with the door lock or door catch/mechanism. A loose handle was also reported, but no strip-down or repair confirmation was given.
- What fixed it
- No repair was carried out in the discussion. The accepted advice was that improvised release methods such as the 'string' trick are model-specific and would not work for most washing machines. The user concluded the machine likely needed inspection for a door lock or door catch fault and planned to get someone to look at it. Further diagnosis should be carried out by a suitably qualified appliance engineer.
- Checks to try
- Waited with the machine switched off for a while before trying the door
- Ran another cycle and tried again afterwards
- Pushed on the door while trying to open it
- Tried sliding a card between the door and machine
- Ran a spin / checked that little or no water was left in the machine
- Observed that the door handle felt loose
- Parts or tools mentioned
- Door lock
- Door catch
- Card
Safety: Do not force the door or attempt model-specific release methods unless the correct procedure for that machine is known. Further diagnosis should be carried out by a suitably qualified appliance engineer.
2 Answers
Hello. They are all different. The string thing probably just works for the specific type of door it’s demonstrated on. It wouldn’t work for most washing machines. I have an article looking at this fault but it’s just general advice Washing machine door will not open
Need Professional Help or Spare Parts?
Thank you! Actually I think I already read that one and so tried doing a spin to make sure there was no water left but it didn’t work, so re-reading that article defo think it’s the door lock/door catch so will need to find someone to take a look.
All the best,
Kelsey x
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