Solved

Jenna

JEJenna
Asked almost 7 years ago 7,434 views
0

Hi there I have a Bush F621QW and it keeps coming up with Error code 3 stating that i need to clean the pump. I have done this multiple times today and it still keeps coming up with the same error and stops halfway through a wash. Is there any advice you can give me to fix this as I am a little reluctant to just go out and buy another machine if its something that can be easily fixed myself. Thankyou. XXX

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Bush F621QW stops mid-cycle with Error 3 after pump cleaning

The problem
A Bush F621QW washing machine repeatedly showed Error 3, said to indicate cleaning the pump, and stopped part way through a wash. The pump and filter had already been cleaned several times with no change.
Likely cause
The discussion suggests the fault is likely a drainage problem that is not simply debris in the pump filter. If water remains in the machine when it stops, the most strongly supported explanation is a faulty drain pump or a blockage elsewhere in the drain path. It was also noted that the meaning of Error 3 may not be limited to a pump-cleaning issue.
What fixed it
Check whether water is still left inside the machine when the fault appears. If it has not drained properly, the advised next step was to work through all possible drain-related checks for blockages or pump failure. No specific repair was confirmed in the thread. Further diagnosis should be carried out by a suitably qualified appliance engineer.
Checks to try
  • Pump cleaned multiple times
  • Pump filter cleaned multiple times
  • Check whether a fair amount of water is still inside the machine when Error 3 appears

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 10 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
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WH
WhitegoodshelpVerified Engineer
Answered almost 7 years ago

Hello Jenna. If the error code 3 means you need to clean the pump but you can't find anything inside the pump or the pump filter then either the error code 3 doesn't mean clean the pump (or maybe could mean something else as well), or there is another fault that is stopping the water from pumping away and it's not simply that the pump needs cleaning.

The main thing I would say is when the washing machine comes up with error code 3 and presumably stops is there a fair bit of water still inside the washing machine? If it has clearly not pumped away any or most of the water then there must be a fault on the pump or a blockage somewhere else. The only thing I can advise is to very carefully go through the entirety of my article, which covers every possibility that I can think of. There are also links within this article to other related possibilities. If that doesn't help them I can only suggest getting an engineer - Washing Machine Won’t Drain Water

Whitegoods Help — appliance repair expert and forum host.

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