Solved
Bosch
Error Code E23

E23 error code on Bosch washing machine

CHCHRIS THOMPSON
Asked almost 7 years ago 8,143 views
0

Hi - Got an E23 error code com e up yesterday on my integrated BOSCH washing machine. According to the handbook, this could be due to a leak, but I can confirm no leak found. However, I can see that a sock has got caught in between the drum and the door opening, meaning the door won't open. Any ideas how to get the door open?

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Bosch washing machine E23 with door stuck shut

The problem
An integrated Bosch washing machine displayed error code E23. The handbook suggested a possible leak, but no leak was found. A sock was seen trapped between the drum and the door opening, and the door would not open.
Likely cause
The strongest supported explanation was that the trapped sock was forcing the door forwards and making the door mechanism stiff. The exact link to the E23 code was not confirmed in the discussion.
What fixed it
The accepted advice was to apply pressure to the door by pushing it back in, then try operating the door mechanism to see if it would release. No further repair steps or confirmed fix were documented.
Checks to try
  • Confirmed no visible leak was found
  • Observed a sock trapped between the drum and the door opening
  • Door would not open
Cause identifiedGenerated 13 Aug 2026 · AI summaries can make mistakes — read the full thread below.
Was this summary helpful?

1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 7 years ago

Hello Chris. I have an article specifically for when door won't open although it's unusual for such a problem to be caused by a sock between the drum and door opening. The only thing I can think of to explain it is the sock is causing the door to be forced forward making everything very stiff. The first thing I would try is putting force on the door pushing it back in and seeing if this allows the door mechanism to operate.

Whitegoods Help — appliance repair expert and forum host.

Your Answer

Sign in to share your expertise and post an answer.

NAC Repair

Need an engineer?

NAC Repair

Rather leave it to a pro? Book a fully qualified engineer to diagnose and repair your Bosch.

  • Vetted, fully qualified engineers
  • Nationwide UK coverage
  • Fast, fixed-price appointments
Spares4Appliances

Need a spare part?

Spares4Appliances

Fix it yourself for less. Get genuine replacement parts for your Bosch delivered to your door.

  • Genuine, manufacturer-approved parts
  • Fast next-day UK delivery
  • Secure checkout & easy returns