Solved

Swan sw2023 can't find help!

MOMonsieurIncroyable
Asked over 6 years ago 8,334 views
0

Hi all, hope you can help.

I've moved in with the Mrs and discovered that the washing machine is plugged into the hot tap. I've never heard of a machine where it's not supposed to be plugged into the cold, so I figured I'd check online to make sure, but I can't find any reviews or a user manual on the internet and the Swan helpline isn't open on weekends so I'm a little stuck. Could anyone confirm if it's got its own heating unit and I should switch it to the cold tap?

Thanks in advance!

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Swan sw2023 connected to hot tap instead of cold feed

The problem
The washing machine was found connected to the hot water tap, and the user could not find a manual or confirmation whether the Swan sw2023 should use a cold supply and heat the water itself.
Likely cause
The discussion indicates the machine has only one water valve, which means it should be connected to a cold water supply and uses its own heating element.
What fixed it
Recommended action was to connect the machine to the cold water tap only. The thread does not document the physical change being carried out, only that the advice was accepted.
Checks to try
  • Machine identified as having only one water valve
  • User could not locate a manual or online confirmation
Cause identifiedGenerated 11 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Hi. Washing machines with only one water valve should be connected to cold water only. They all have heating elements.

Whitegoods Help — appliance repair expert and forum host.
0
WH
WhitegoodshelpVerified Engineer
Answered over 6 years ago

Here’s why Connecting washing machine to hot water tap

Whitegoods Help — appliance repair expert and forum host.
1
MO
MonsieurIncroyable
Answered over 6 years ago

Thanks for the help Andy, much appreciated!

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