Solved
Beko

Beko washing machine leaving water in the powder compartment

RORose
Asked almost 6 years ago 9,802 views
0

My machine is leaving water in the detergent compartment. I noticed a couple weeks ago that my machine was not rinsing as usual. I have emptied the drain hose and filter and did a 'clean run'. Reset the machine to rinse twice and the clothes came out fine but water stayed in the powder compartment each time. What else can I try before I call an engineer. I do not use fabric conditioner.

Thank you

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Beko washing machine leaving water in the detergent drawer

The problem
The washing machine was leaving water in the detergent drawer. The user had also noticed rinsing was not as usual, although after emptying the drain hose and filter, running a clean cycle and setting an extra rinse, the clothes came out fine. Water continued to remain in the powder compartment.
Likely cause
Most strongly supported diagnosis was a blockage or trapped residue in the detergent dispenser area or the hose leading from the soap dispenser to the outer drum. A plastic liquid-detergent insert in the drawer was also suggested as a possible cause if fitted.
What fixed it
Recommended checks were to confirm whether a liquid-detergent insert was fitted in the detergent drawer and to inspect the soap dispenser and the hose from the dispenser to the drum for a blockage or trapped debris. The discussion suggested this may require an engineer. No confirmed repair was posted.
Checks to try
  • Drain hose emptied
  • Filter emptied
  • Clean run carried out
  • Machine reset to rinse twice
  • Check whether a plastic liquid-detergent insert is fitted in the detergent drawer
  • Check the hose leading from the soap dispenser to the outer drum for blockages

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 4 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 6 years ago

Hello Rose. I've not heard of water being left in the detergent compartment. That could only be caused by a blockage in the hose leading from the soap dispenser into the main drum. But if you meant the fabric softener compartment this article has the answer Fabric softener compartment left with water inside

Whitegoods Help — appliance repair expert and forum host.
0
RO
Rose
Answered almost 6 years ago

Thanks Andy, Its def in the detergent drawer, I dont use fabric softener. I always leave my drawer and door open and check. So it seems like an engineer's job then which I had hoped to avoid.

0
WH
WhitegoodshelpVerified Engineer
Answered almost 6 years ago

Hello Rose. If it is in the detergent drawer just make sure there isn't a plastic insert designed to allow you to use liquid detergent slotted in there at the back which I've seen in some soap dispensers. The idea is that you pour the liquid detergent into the drawer and the plastic insert holds it and stops it running into the drum. It's probably not that I ought to mention it.

If there is no water inside the drum when you can see water inside the soap drawer then water must just be trapped in there by something that matter got pushed into the soap dispenser by a child or a partially undissolved lack of detergent if you have used those tablet's. The hose leading from the outer drum to the bottom of the soap dispenser would need checking for blockages.

Whitegoods Help — appliance repair expert and forum host.

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