Solved
Beko
WTIK76121

Beko WTIK76121 liquid detergent drawer full of water at the end of the cycle (new machine)

LOLovelyleanne2020
Asked almost 6 years ago 9,093 views
0

I have just got a beko WTIK76121

and after the first use i noticed the liquid detergent drawer at the end of the cycle was full of water

The washing machine liquid detergent draw isn't siphoning the water off and at the end its full of fresh water. So the liquid detergent is going but then full of water!

I called beko and they said it sounded like the water pressure is to high so I changed that and i now know that is not the problem as it has made no difference.

Could the problem be possibly the angle of the machine? Does it need to come down slightly at the front so its at the right angle to help the siphoning start??

Please help as surely this is not right fir a new washing machine

and if beko come out and decide its not a manufacturer issue i will be charged for the call out

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Beko WTIK76121 detergent/softener drawer retaining water after cycle on new machine

The problem
A new Beko WTIK76121 was reported to leave the liquid detergent/softener drawer full of fresh water at the end of the cycle. Reducing the water pressure made no difference.
Likely cause
The accepted reply says water is normally left behind when the siphon path cannot drain, usually because the siphon tube or hole is blocked. As the machine is new, the more likely explanation suggested in the discussion is that the detachable siphoning tube may be missing. High water pressure was considered less likely because it would more typically cause premature siphoning rather than water remaining in the compartment.
What fixed it
Check whether the detachable siphoning tube in the drawer compartment is present and correctly fitted. The thread does not confirm a completed repair or final fix.
Checks to try
  • Water pressure was reduced/changed and made no difference.
  • Accepted reply advised considering whether the detachable siphoning tube is missing.
Parts or tools mentioned
  • Detachable siphoning tube

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 17 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 6 years ago

Hello. Here is my article about the causes of water being left in the fabric softer

Water being left is caused when the remaining water can’t siphon away after flushing the softener out. It’s mostly caused when the tube and hole that it siphons out of gets clogged up.

But it can’t be that in a new washing machine. So I’d suspect the possibility that the detachable siphoning tube is missing?

High water pressure could cause water from the rinses to stray into the softener compartment but that is more likely to cause the softener to be taken out too soon as it triggers siphoning prematurely.

Whitegoods Help — appliance repair expert and forum host.

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