waching machine metallic noise
Hi everyone,
Our washing machine is making a scrapping noise. I managed to record it. Here is the video with sound: https://drive.google.com/file/d/1-2R-8WgAva9g14VQY9HiJMi4QVS9BLqk/view?usp=sharing
What is weird to me, is that it's making the sound even when the drum is not turning, at 12 seconds into the video.
I am wondering if I found the right guide - https://www.youtube.com/watch?v=YNfuu2MCSpY. Do you think this is the real problem?
Thanks in advance!
-ValeV
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Metallic scraping noise traced to small screw in pump system
- The problem
- The washing machine was making a metallic scraping noise, including at times when the drum was not turning. The user initially suspected a drum-related fault from a repair guide, but the noise pattern suggested otherwise.
- Likely cause
- A small light metallic object lodged in the water pump or associated hosework. This was confirmed by the original poster as a small screw-like object.
- What fixed it
- The accepted advice was to check and clean the pump area and also inspect the sump hose for a light metallic obstruction. The user had already cleaned the pump filter, then rechecked as advised and confirmed the cause was a small screw-like object. The exact removal steps were not described, but the thread confirms the obstruction diagnosis and resolution.
- Checks to try
- Noise occurred even when the drum was not turning
- Water pump was cleaned
- Sump hose was advised to be checked
- Obstruction identified as a small screw-like object
5 Answers
Hello Vale. No, it sounds like there is something fairly light but metallic stuck inside the water pump. Check out my article here How to clean filter and remove obstruction from pump
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I cleaned the water pump yesterday, but I didn't check the sump hose. I will double check today afternoon and report back in the evening.
Thanks!
Yes it sounds light. Like a necklace chain or something. The problem with light things is they can go into the sump hose or drain hose when you try to find them.
Need Professional Help or Spare Parts?
Andy you were correct, it was a small screw like object. Looks like I will have to be more accurate next time.
How can I donate you some money for a beer? You saved me quite a lot of money.
No problem :-) it's just what I do
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