Hi everyone,
Our washing machine is making a scrapping noise. I managed to record it. Here is the video with sound: https://drive.google.com/file/d/1-2R-8WgAva9g14VQY9HiJMi4QVS9BLqk/view?usp=sharing
What is weird to me, is that it's making the sound even when the drum is not turning, at 12 seconds into the video.
I am wondering if I found the right guide - https://www.youtube.com/watch?v=YNfuu2MCSpY. Do you think this is the real problem?
Thanks in advance!
-ValeV
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Metallic scraping noise traced to small screw in pump system
- The problem
- The washing machine was making a metallic scraping noise, including at times when the drum was not turning. The user initially suspected a drum-related fault from a repair guide, but the noise pattern suggested otherwise.
- Likely cause
- A small light metallic object lodged in the water pump or associated hosework. This was confirmed by the original poster as a small screw-like object.
- What fixed it
- The accepted advice was to check and clean the pump area and also inspect the sump hose for a light metallic obstruction. The user had already cleaned the pump filter, then rechecked as advised and confirmed the cause was a small screw-like object. The exact removal steps were not described, but the thread confirms the obstruction diagnosis and resolution.
- Checks to try
- Noise occurred even when the drum was not turning
- Water pump was cleaned
- Sump hose was advised to be checked
- Obstruction identified as a small screw-like object
5 Answers
Hello Vale. No, it sounds like there is something fairly light but metallic stuck inside the water pump. Check out my article here How to clean filter and remove obstruction from pump
Need Professional Help or Spare Parts?
Yes it sounds light. Like a necklace chain or something. The problem with light things is they can go into the sump hose or drain hose when you try to find them.
Need Professional Help or Spare Parts?
No problem :-) it's just what I do
Need Professional Help or Spare Parts?
Your Answer
Sign in to share your expertise and post an answer.
Related Questions
Washing machine grinding sound before drum spins- is it definitely the bearings??
2 replies • Solved
Making a banging noise, now won't rotate: (Whirlpool top loader). Advice appreciated!
5 replies • Solved
Knocking sound in vintage Hotpoint First Editions 1000 - suggestions please!
3 replies • Solved
Clicking noise on Midea (Logik) washer
13 replies • Solved
Rattling chain noise - Siemens washing machine
3 replies • Solved
HISENSE 5S Series Auto Dosing WF5S1245BW bangs loudly on high spin
9 replies • Solved
Hisense washing machine very noisy spin
2 replies • Solved
Miele Washing Machine (Spinning Noise)
4 replies • Solved
Drum noise when turned by hand
6 replies • Solved
Bosch Series 8 weird noises
10 replies • Solved