Solved

washing machine rubber seal twisted

DADavid T
Asked almost 6 years ago 4,148 views
0

Hi, my washing machine has the rubber seal twisted. I checked and the motor belt had slipped off so I secured back but after doing another wash the rubber seal twisted off again.

Do you think it is worth to look at a replacement as my washing machine is 7 years old..

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Door seal twisting and drive belt slipping off on 7-year-old washing machine

The problem
The washing machine’s rubber door seal twisted off, and the motor drive belt had also slipped off. After the belt was refitted, another wash resulted in the seal twisting off again.
Likely cause
The accepted reply says the door seal usually twists badly when the suspension has failed. Because the belt had also come off, it was suggested that something more serious may have happened. No final confirmed fault was posted.
What fixed it
Recommended checks were to remove the back panel and lid, then inspect whether the outer drum was held centrally in the cabinet. The advice was to check that no top springs had come off and to inspect each suspension leg. The exact repair was not confirmed in the discussion.
Checks to try
  • Motor drive belt had slipped off
  • After refitting the belt, the seal twisted off again
  • Check whether the outer drum is held centrally inside the cabinet
  • Check that no top springs have come off
  • Check each suspension leg

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 5 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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2 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 6 years ago

Hello David. The door seal usually gets twisted badly like that when the suspension has gone. If the belt was come off as well it sounds as if something serious might have occurred. When you tried it again did it sound normal? How quickly did the motor come back off?

If you take off the back panel and the lid the main outer drum should be held centrally inside the cabinet. Check that no top springs have come off and check each of the suspension legs.

Whitegoods Help — appliance repair expert and forum host.
0
WH
WhitegoodshelpVerified Engineer
Answered almost 6 years ago

Also check out this article about the various reasons that could cause the drive belt to keep coming off

Whitegoods Help — appliance repair expert and forum host.

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