Drum rocking back and forth

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Beko washing machine drum rocking back and forth

The problem

The washing machine made an unusual noise and the drum was rocking back and forth, although it would still spin.

Likely cause

The accepted reply says some drum movement is normal because the tub is suspended on springs, but if the drum is no longer held centrally and leans, the likely cause is a missing or broken suspension spring at the top or a fault with the suspension legs underneath.

What fixed it

Check whether the tub is sitting centrally in the cabinet. If it is leaning, inspect for missing or broken suspension springs and check the suspension legs underneath. The thread was marked solved, but no confirmed repair outcome was posted.

Checks to try

• Check whether the tub/drum is held centrally inside the casing
• Check for springs missing or broken at the top
• Check the suspension legs underneath

Parts or tools mentioned

• Suspension springs
• Suspension legs