We have an eco-bubble 8Kg model ww80K5410ww/eu which we have used for over a year. However, we have always had problems with towels. Having tried many different programmes, they always come out hard and stiff and they are gradually being ruined. Any advice would be welcome.
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Towels coming out hard and stiff on Samsung WW80K5410WW/EU
- The problem
- On a Samsung eco-bubble 8Kg washing machine WW80K5410WW/EU, towels had consistently been coming out hard and stiff despite trying different programmes, and the user reported they were gradually being ruined.
- Likely cause
- The accepted reply suggested either fabric softener being dispensed too early, if fabric softener was being used, or the towels becoming stiff due to line drying rather than a confirmed washing machine fault.
- What fixed it
- Recommended to check whether fabric softener was being taken down too early. The accepted advice also suggested line drying towels first and then finishing them in a tumble dryer for about half an hour to soften them. The exact repair or final result was not confirmed.
- Checks to try
- Check whether fabric softener is being taken down too early
- Consider whether stiffness is mainly occurring when towels are dried outside on the line
1 Answer
Hello Roger. Do you use fabric softener? If so to make sure that it is being taken down too early Fabric Softener taken out too soon
Also, we find that our towels become stiff when dried outside on the line. My wife usually dries them on the line and then finishes them off in the tumble dryer for half an hour. The tumble dryer generally softens towels up very well.
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