Solved

Installation And Removal

JAjanecr
Asked over 19 years ago 883 views
0

Are there any companies that you can recommend that remove the old machine and install the new one? I'd like to order from John Lewis but they only have a removal service (and you have to disconnect everything). I'm not really confident enough to know what I'm doing and I'd rather pay for peace of mind and knowing it has all been taken out and installed correctly! I suppose the alternative would be to pay a local plumber - what would be a reasonable charge for this service? P.S. Any update on the Siemens review - I am tempted by this as a cheaper (and lighter!) alternative to Miele because of the hydrosafe feature...

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Advice sought on washing machine installation and old appliance removal

The problem
The user wanted a company recommendation for removing an old washing machine and installing a new one, as they were not confident disconnecting and fitting it themselves. They also asked whether a local plumber could do it and what a reasonable charge might be.
Likely cause
No appliance fault was being diagnosed. The issue was a request for installation and disposal arrangements.
What fixed it
The accepted reply said installation is not difficult for someone competent and that clear unpacking and installation instructions should come with the new machine. It also advised that someone willing to install the new washing machine may not remove the old one, so the user might still need a separate removal booking with the retailer or arrange council collection later.
Checks to try
  • Consider whether someone handy can install the machine
  • Check the new machine's supplied unpacking and installation instructions
  • Ask any installer in advance whether they will also remove the old machine
  • If not, arrange separate retailer or council removal

Safety: If the user is not confident, installation should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 20 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
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WH
WhitegoodshelpVerified Engineer
Answered over 19 years ago

It's not a difficult job to do if you know someone handy. I have some help on how to install a washing machine here - How to install a washing machine.

Also, good clear instructions about the unpacking of the new washing machine will come with it.

Unpacking and installing the new washing machine is one thing, but it's unlikely that anyone agreeing to install the new washing machine for you would take the old one away. You can ask (some may do) but if not you may still need to book John Lewis to take it. Alternatively, the installer may agree to put it round the back for you, and you can try to get your local council to take it at a later date (there could be a charge).

Whitegoods Help — appliance repair expert and forum host.

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