Washing machine is making a noise
Hi. I have a Hotpoint Smart+ Tech washing machine. It is making a strange noise.
would much appreciate some help. Thanks
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Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hotpoint Smart+ Tech intermittent noise disappeared after moving/removing lid
- The problem
- A Hotpoint Smart+ Tech washing machine was making a strange noise during use. The original poster later found the noise did not occur on a spin and drain cycle, and after pulling the machine out and removing the lid, the noise stopped and could not be reproduced over two full Cotton cycles.
- Likely cause
- Exact cause was not confirmed. Suggestions in the discussion were a motor or something catching, and later possibly the water pump or something catching on the pump impeller. The poster suspected that moving the machine or removing the lid may have dislodged something that had been rubbing or trapped.
- What fixed it
- No documented repair was carried out. The machine was pulled out and the lid removed for inspection, after which the noise disappeared. The strongest supported conclusion is an intermittent rubbing/catching noise that cleared itself, but the exact repair was not confirmed.
- Checks to try
- Lid removed for inspection
- Observed nothing obviously wrong under the lid
- Confirmed noise did not happen on a spin and drain cycle
- Machine then completed two full Cotton cycles without the noise returning
3 Answers
Hi. It sounds like the motor. Could the motor be catching on the back of the casing? To troubleshoot a noise, you have to pull it out and literally listen to where the noise is coming from with the lid and back off. Also, does it make the noise when you turn the drum by hand?
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Hi Andy.
Thanks for the quick reply. I removed the lid yesterday and saw nothing wrong. The noise doesn't happen when I put the machine on a simple spin and drain cycle. So I ruled out the drain-pump, drum and motor. The sound seemed to be coming from the area behind the detergent drawer. Since all of this, and having removed the machine's lid. The noise has gone. We have put the machine through two full cycles on number three (Cotton) and not heard the sound once? I don't know whether pulling the washing machine out and removing the lid has dislodged anything that could have been rubbing or got trapped for some reason.
I'll report back if the noise returns.
Thanks again for replying
Regards
Jason.
Thanks for the update. I’ve assumed that the noise only occurred when the drum was turning. If it was still there when the drum stopped turning then the noise will have been coming from the water pump.
The noise was also similar to something catching on the pump impeller.
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