Solved

Washing machine is making a noise

JAJason Yates
Asked over 4 years ago1,816 views
0

Hi. I have a Hotpoint Smart+ Tech washing machine. It is making a strange noise.

would much appreciate some help. Thanks

66742836422__F9B023D6-EA2E-4397-BCD2-EDCE155F7FC8.MOV

3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 4 years ago

Hi. It sounds like the motor. Could the motor be catching on the back of the casing? To troubleshoot a noise, you have to pull it out and literally listen to where the noise is coming from with the lid and back off. Also, does it make the noise when you turn the drum by hand?

0
WH
WhitegoodshelpVerified Engineer
Answered over 4 years ago

Thanks for the update. I’ve assumed that the noise only occurred when the drum was turning. If it was still there when the drum stopped turning then the noise will have been coming from the water pump.

The noise was also similar to something catching on the pump impeller.

1
JA
Jason Yates
Answered over 4 years ago

Hi Andy.

Thanks for the quick reply. I removed the lid yesterday and saw nothing wrong. The noise doesn't happen when I put the machine on a simple spin and drain cycle. So I ruled out the drain-pump, drum and motor. The sound seemed to be coming from the area behind the detergent drawer. Since all of this, and having removed the machine's lid. The noise has gone. We have put the machine through two full cycles on number three (Cotton) and not heard the sound once? I don't know whether pulling the washing machine out and removing the lid has dislodged anything that could have been rubbing or got trapped for some reason.

I'll report back if the noise returns.

Thanks again for replying

Regards

Jason.

Your Answer

Sign in to share your expertise and post an answer.

Spares4Appliances

Need a spare part?

Spares4Appliances

Fix it yourself for less. Get genuine replacement parts for your appliance delivered to your door.

  • Genuine, manufacturer-approved parts
  • Fast next-day UK delivery
  • Secure checkout & easy returns
NAC Repair

Need an engineer?

NAC Repair

Rather leave it to a pro? Book a fully qualified engineer to diagnose and repair your appliance.

  • Vetted, fully qualified engineers
  • Nationwide UK coverage
  • Fast, fixed-price appointments