I put this on the wrong programme and pressed the start button down for a few seconds as it specifies. I pressed start again and it is making noises, like balls rattling round and the drum is not moving. Anyone know what the problem is please?
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Lamona HJA8511 rattling noise with drum not turning
- The problem
- The Lamona HJA8511 was reported to make a rattling noise, described as balls rattling around, after the programme was changed. The drum was not moving.
- Likely cause
- The accepted reply said the noise pattern most likely points to the drain pump, probably due to an obstruction in the pump or pump filter. This was suggested particularly if the noise happens during draining.
- What fixed it
- Recommended action was to check the pump filter and the pump for obstructions. The exact repair was not confirmed in the discussion.
- Checks to try
- Observed rattling noise like balls rattling around
- Observed drum not turning
- Advised to check whether the noise occurs when draining water
- Advised to check pump filter for obstructions
- Advised to check pump for obstructions
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
Hi Diane. If washing machine is making a noise like balls rattling around and the drum isn't turning, it must be the pump. If it only makes the noise when it is draining the water, check the pump filter and pump for obstructions. The most likely cause of that kind of noise is something stuck in the pump.
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