Hi. This is how I found our machine when I opened it. The seal has been rubbed and rubbed so much it tore off in a few places and there are bits of it everywhere.
The drum seems to move OK from what I've read here. It doesn't move up or down too much and isn't "stuck". I don't want to replace the seal in case it's a bigger problem.
I don't think it's rubbing in just one spot because more than one piece came off. Any ideas anyone?
VID_20220430_085943.mp4
Solution Summary
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This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Washing machine door seal torn after drum rubbed against it
- The problem
- The washing machine door seal was heavily worn and torn in several places, with pieces of rubber found inside. The owner was concerned about replacing the seal in case there was a more serious drum fault.
- Likely cause
- The accepted diagnosis was that an item may have become trapped between the drum rim and the back of the door seal and been dragged around during spin, damaging the seal. Other possible causes mentioned were a loose drum pulley bolt, collapsed drum bearings, or a cracked/broken drum spider allowing the drum to drop or move forward. The exact cause was not confirmed.
- What fixed it
- No confirmed repair was documented. The strongest supported explanation was damage caused by an item trapped between the drum and seal. Because other mechanical causes were also suggested and not ruled out, the exact repair was not confirmed.
- Checks to try
- Owner observed the steel drum appeared off-centre and moving side to side by about 5mm
- Owner reported the drum did not seem excessively loose up and down and was not stuck
- Forum advice suggested considering whether an item had been trapped between the drum rim and seal during spin
- Possible mechanical checks mentioned were a loose drum pulley bolt, failed drum bearings, or a damaged drum spider
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
3 Answers
Hi. That can be caused if something gets trapped between the drum rim and back of the door seal and gets dragged all around during spin. What laundry was in when it happened?
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It was a normal load and we didn't find anything trapped so far anyway. It looks like the steel drum,when it turns, isn't centred. I'm guessing the steel circle that touches the rubber seal, shouldn't move from side to side at all but ours does, by about 5mm. And that's exactly where a piece of rubber was cut off. But how could that happen? Is it the calibration or is that something completely different?
An item of laundry can get dragged around and do the damage, but not necessarily stay trapped.
Other causes can be if the drum pulley bolt came loose and allowed the drum to come forward. Or if drum bearings collapsed causing the drum to drop, or if one of the 3 drum spiders cracked or broke causing the drum to drop at one point.
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