Solved
Beko
WDIR7543101

Scratching noise top right of drum Beko WDIR7543101

ALalphabettispaghetti
Asked about 3 years ago 3,001 views
0

Hi there,

My Beko Washer Dryer WDIR7543101 has started making a scratching noise when I turn the drum round by hand. The sound is coming from the top right hand side of the drum, nearest the control panel. I have checked the filter and inside drum as a matter of course. I've also taken off the seal from the front panel and peeked in the gap and can't see anything obvious- I can't see the outside of the drum though, only round the edges.

I've seen some previous threads around checking the motor and belt- but I was wondering if anyone more versed in this than me might be able to suggest the best course of action based on my observations. I'm expecting it's most likely bearings (my other half overloaded it with sheets last week and it started migrating across the kitchen floor 😬) but would be delighted for the environment and my purse if it was something we could repair.

Here is a quick video clip. It sounds more like a brushing/ scratching noise to my ears but the reverberance of the drum and crappy phone microphone accentuates (or perhaps makes clearer?) the clatteriness.

Very grateful for any wisdom 🙏 Many thanks!

20230708_104517.mp4

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Beko WDIR7543101 scratching noise when drum turned by hand

The problem
The washer-dryer made a scratching or brushing noise from the top right area of the drum near the control panel when the drum was rotated by hand. The filter and inside of the drum were checked, and a visual check around the door seal gap did not show anything obvious.
Likely cause
The strongest diagnosis in the discussion was a small metal object trapped somewhere in or around the drum, possibly inside a drum baffle, causing a light metal-on-metal scraping sound. Bearings were considered less likely because the noise did not sound like grinding.
What fixed it
Monitor the machine during use and keep an eye on whether the noise continues during wash cycles. The accepted reply suggested the noise was more consistent with a trapped small metal item than a bearing failure. No repair procedure or confirmed fix was documented.
Checks to try
  • Checked the filter
  • Checked inside the drum
  • Removed the door seal from the front panel area and looked into the gap
  • Listened to the drum while turning it by hand
Cause identifiedGenerated 16 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 3 years ago

Hi. It doesn't anything like bearings. It sounds like metal scraping on metal. Something could be caught inside one of the drum baffles. I can't help thinking it doesn't sound too serious, but I can't say for sure. I have something similar with my washing machine drum. When turning the drum by hand, you can hear something moving and falling inside part of the drum. Mine sounds a bit like a shaker in music. It's been doing it for many years and causes no problem.

Yours sounds similar, like several small metal bits falling or moving around inside a confined space?

Whitegoods Help — appliance repair expert and forum host.
1
AL
alphabettispaghetti
Answered about 3 years ago

Hi Andy,

Thanks for reply. I think you're right it's probably not bearings as it's not really a grinding sound, much more of a scratching/ brushing noise and yes, metal on metal but it's obviously not pressing that hard on the drum otherwise it would be louder or harder. I will listen carefully during the next wash to see if it's happening during the cycles too (surely it must?) and we'll see what happens. Thanks for replying, much appreciated!

0
WH
WhitegoodshelpVerified Engineer
Answered about 3 years ago

Nice one. Yes keep and eye on it and let us know how you go. It definitely sounds like something metal but small and light that falls a very short distance and then stops. Something that’s trapped somewhere.

Whitegoods Help — appliance repair expert and forum host.

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