Solved
Hoover

Hoover Wdm120 Washer Dryer Dryer Not Drying

CUCurious
Asked over 20 years ago 3,748 views
0

Hi. On tumble dry, the drum turns but the clothes aren't drying. They come out still damp and cold. Any help would be much appreciated.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hoover WDM120 washer dryer tumbles but does not heat on dry cycle

The problem
On tumble dry, the drum turned but the clothes stayed damp and cold, indicating the dryer section was not heating.
Likely cause
A tripped thermal overload cut-out (TOC) on the dryer section. The discussion suggests possible reasons include overloading, lack of cold water supply to the condenser compartment, or the dryer fan not running, but the exact cause in this case was not confirmed.
What fixed it
The accepted fix was to unplug the appliance, remove the lid and check the resettable TOCs on top of the tub. The front TOC had a reset button that clicked when pressed, after which the problem was reported as sorted. If the TOC trips again, further diagnosis is needed to find the overheating cause.
Checks to try
  • Checked for resettable TOCs on top of the tub
  • Pressed the reset button on the front TOC and it clicked
  • Advice mentioned checking continuity of the TOCs, thermostats and heater with a continuity meter if reset did not work
Parts or tools mentioned
  • Thermal overload cut-out (TOC)
  • Continuity test meter

Safety: The TOC is a vital safety device and should never be bypassed. If it trips again, further diagnosis should be carried out by a suitably qualified appliance engineer.

Confirmed fixedGenerated 10 Aug 2026 · AI summaries can make mistakes — read the full thread below.
Was this summary helpful?

3 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 20 years ago

You can unplug the washing machine and take off the lid. Check for a resettable TOC. It's a small round, button-like device, with 2 wires on it. All the dryer parts are on the top of the tub. If there is a small rod in the center of the TOC you may be able to reset it by pressing it down and it will click if it's been cut out.

If not, you would need a continuity test meter to check the continuity of the toc's, stats and heater on the dryer section.

Whitegoods Help — appliance repair expert and forum host.
0
CU
Curious
Answered over 20 years ago

You STAR !!!!!!! Problem sorted !

There are two of these TOC's with little buttons in the middle of which the front one clicked when I pressed it.

Why would this have tripped out?

Can I give the Missus a slap for overloading it??

Is it likely to happen again?

You've probably just saved me a large repair bill or a trip to go and buy a new one

0
WH
WhitegoodshelpVerified Engineer
Answered over 20 years ago

It's possible it was something to do with overloading. Washer dryers can only take small loads on the dryer side. ( Related: Which is the best - a combined washer-dryer or separates? ) If it happens again, there may be further investigation needed, but hopefully it wont.

If the TOC trips out again then there's likely to be something causing it which should not be ignored. TOC stands for thermal overload cutout, and is the part that stops a washer dryer catching fire through overheating. It's a vital part that should never be bypassed.

Common causes for the TOC on a washer dryer cutting out are -

Too many clothes in drum (a washer dryer will typically wash more laundry that it's capable of tumble drying)

No cold water supply to the condenser compartment (usually a faulty valve)

The washer dryer fan isn't running (note on some Zanussi washer driers the dryer fan doesn't start running for several minutes but the vast majority should run immediately)

Buy washing machine and washer dryer parts

Whitegoods Help — appliance repair expert and forum host.

Your Answer

Sign in to share your expertise and post an answer.