Constant sound coming from the washing machine
Hi there, we have a relatively new machine that we bought in mid November last year. The washing machine started making constant strange noise during a cycle. The video is attached. We're not sure what could cause this? Would anyone have any pointers of what this is and how this can be fixed? Thanks in advance.
20250626_202702_1_1.mp4
Solution Summary
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This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Washing machine makes a constant noise during the wash cycle
- The problem
- A relatively new washing machine developed a constant unusual sound during a cycle. The noise was reported to occur only during the washing stage, with no bubble soak or intensive wash option selected.
- Likely cause
- A forum reply suggested the noise heard when the drum stops turning sounds like a circulation pump operating during wash to spray water from the top of the drum. This was presented as a likely explanation rather than a confirmed fault.
- What fixed it
- No repair was documented. The strongest advice given was that the machine should still be within its 12-month guarantee, so warranty support is appropriate if the noise is new or concerning. The exact repair, if any, was not confirmed.
- Checks to try
- Noise occurs only during the washing cycle
- Cycle was set without bubble soak or intense wash
- Machine is still under warranty
- A longer video was provided because the first clip was too short to assess
3 Answers
Hi. The video was too short to get any idea. Also, it should still be under 12 month guarantee?
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Sorry, my bad. Here's a longer video: https://youtube.com/shorts/W0Lu6KQzvSk?si=FmGwSIXLsME4tEHz. The cycle is set without any bubble soak or intense wash. The sound is only during the washing cycle, by the looks of it. The machine is under warranty indeed. We just wanted to know if it's something to be concerned about as this sound hadn't been there before.
Hi. Is it the noise when the drum stops turning? That sounds like a circulation pump that runs on wash to sprinkle water from the top of the drum.
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