Solved

I Want To Repair My Washing Machine

SAsanspall
Asked about 19 years ago 5,814 views
0

Hi...hope someone can advise?

My washing machine is a 2nd hand Hoover washer dryer (about 10 years old) and has been brilliant for 3 years. It has started making a noise while washing and last wash it got pretty bad. So I called a repair man out who, when I span the drum just said 'Oh you can't fix it. I can sell you a new one though etc etc...' and I felt he was just a salesman rather than a repairer. I am an environmental freak and wanted to get it repaired, but he said the bearings have gone and its not worth repairing. He didnt open his tool box or take the lid off the machine. I know this sounds awful but I didnt know whether to trust him or not. Does anyone know if this is correct? If I do need to get a machine can anyone recommend an eco friendly one?

Thanks so much...I just got back from holiday and have loads and loads of washing!!

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Noisy Hoover washer dryer likely has failed drum bearings

The problem
A second-hand Hoover washer dryer, about 10 years old, had worked for 3 years but then started making a worsening noise during washing. A visiting repairer listened while the drum was spun by hand and said the bearings had gone and that repair was not worthwhile.
Likely cause
The strongest supported diagnosis is worn or failed drum bearings. The accepted reply states this can often be identified by opening the door and spinning the drum by hand, and that many Hoover machines need a new tub rear half or a complete outer tub when bearings fail.
What fixed it
The accepted advice broadly supports the diagnosis that the machine is likely beyond economical repair because of bearing failure and the parts typically required on many Hoover models. The exact model was not given, and no completed repair was confirmed. If repair is still being considered, further diagnosis should be carried out by a suitably qualified appliance engineer.
Checks to try
  • Drum spun by hand to assess bearing noise
  • Noise occurred during washing and became progressively worse
Parts or tools mentioned
  • Tub rear half
  • Complete outer tub

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 14 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered about 19 years ago

I can fully understand your concerns and your suspicions. I'm afraid the repair man is probably so used to a large percentage of these jobs being beyond economical repair he has just become a bit casual about the whole thing. You can tell if drum bearings have gone usually by opening the door and spinning the drum by hand. Here are some general tips on troubleshooting a noisy washing machine but there are a lot of possible causes.

Most Hoover washing machines require either a new tub rear half or a complete new outer tub when the bearings fail. You can tell if the bearings have gone without needing to take off the lid or even opening the toolbox. If you want a truly eco friendly washing machine you have to buy one that is going to last a long time and this has been a campaign of mine for many years. My argument is that no matter how environmentally friendly product is while being used if it only lasts a fraction of its potential lifespan because it cannot be repaired either by design or because of economics then it cannot be truly environmentally friendly.

Repairs

If you need to find an appliance repairer try my page on Whitegoodshelp - Book your appliance repairs which lists several white goods repair companies.

Whitegoods Help — appliance repair expert and forum host.

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