Solved

Ultima Wt741 "door" Fault

DUDusty1
Asked over 15 years ago 2,162 views
0

Hello, i have a ultima wt741 which is 3 years old and the problem is the that the door locks but no light sppears to say so on the display. It starts sometimes but wont finish the cycle with the door fault flashing any help welcomed.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Ultima WT741 intermittent 'door' fault likely linked to door lock or catch

The problem
On an Ultima WT741 washing machine, the door locks but the display does not show the door-lock light. The machine starts only sometimes and may stop before completing the cycle with the door fault flashing.
Likely cause
Most strongly supported diagnosis is that the machine believes the door is not closed correctly. The accepted reply suggests a possible faulty door lock or the door catch not operating the lock properly. If the flashing occurs in repeated countable groups, that would indicate an error code rather than a simple door-closed detection fault.
What fixed it
Check whether the door fault light is flashing continuously or in repeated countable groups. Continuous flashing points towards a door closure detection problem, with the door lock or door catch as the likely cause. If it flashes in groups, the flash count should be noted as an error code for further diagnosis. The exact repair was not confirmed in the discussion.
Checks to try
  • Observed that the door locks but no door-lock light appears on the display
  • Observed that the machine sometimes starts but does not finish the cycle
  • Check whether the door fault light flashes continuously or in countable repeated groups
  • If it flashes in groups, count the number of flashes between pauses
Parts or tools mentioned
  • door lock
  • door catch

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 12 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 15 years ago

If the door lock light is flashing continuously it might be saying it thinks the door is not closed properly, possible faulty door lock or door catch not operating it properly. But if it flashes in countable cycles, such as 10 times, with a slight pause, then another 10 times continuously then this is an error code and you need to count how many times it's flashing and report that error code number.

Whitegoods Help — appliance repair expert and forum host.

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