Repair Or Replace?
Hi, I've got a Zanussi washer/dryer and all was well until mid wash yesterday it suddenly stopped working, I opened the door to find water still inside and it was powerless, the lcd display on the front is off and i can't start any cycle e.t.c. A local repairman had a look today and he said the control board is getting power and it looks like one of the two control boards is gone, he said he can get the part (smaller front board) but it could turn out to be the mail board and he'd be unable to take it back. Sounds a tad dodgy but he is reputable. Either way I've rang around and the small board is around £50 and the main £150 then there's the call out and labour, would it just be advisable to get a new washer/dryer? If i got it fixed is that likely to be the end of it? I've shelled out £60 recently when it suddenly leaked, pretty sure he said it was the sump? Heard Bosch are good and i've seen a samsung that seems to get good reviews but i'm unsure if it's worth splashing the cash and if so do i get a cheap hotpoint or are others definitely better? I didn't think this Zanussi was cheap.. Paid about £400 for it and it's crap, outside of warranty but no by long.
Any advice welcome,
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Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Zanussi washer/dryer dead mid-cycle with water left in drum; repair versus replacement query
- The problem
- The Zanussi washer/dryer stopped mid-wash, left water inside, and then had no power. The display was off and no cycle could be started. A local repairer reportedly found that the control board was receiving power and suspected one of the two control boards had failed, but was unsure whether it was the smaller front board or the main board.
- Likely cause
- Probable failure of one of the machine's control boards. The discussion supports this only as a diagnosis suggested by the repairer, not a confirmed fault.
- What fixed it
- The accepted advice was that it can be reasonable for an engineer to fit one suspected electronic part before knowing whether another board is also faulty. However, with possible repair costs reaching about £250, the recommendation was that most people would replace the machine rather than invest further in it. Exact repair was not confirmed.
- Checks to try
- Machine stopped mid-wash with water remaining inside
- Machine was completely dead with LCD display off
- Local repairer said the control board was getting power
- Repairer suspected either the smaller front board or the main board
- Parts or tools mentioned
- Smaller front control board
- Main control board
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
1 Answer
It is plausible for an engineer to need to fit one part before knowing that everything else is ok when a machine is dead. A Zanussi engineer would be more likely to have the parts on his van to try rather than having to buy them specially. When you are talking about repairs costing potentially £250 most people would rather buy a new one. They aren't made well enough to risk investing that kind of money in any more. I would rather have another Bosch than a Hotpoint.
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