Solved

Conditioner Tray Not Filling / Emptying

IAIan1234
Asked almost 15 years ago 949 views
0

Hi, the conditioner tray is not emptying any conditioner?

I have cleaned it out, and now when I fill it with water under a tap it flows out through the pipe/hole thing.

I have ran a full wash cycle with no conditioner in and the tray is empty after the wash?

I would of thought it should fill with water and be left with water in after the wash?

Many thanks in advance...

Ian

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Fabric conditioner compartment empties by siphon and is normally left empty

The problem
The user believed the fabric conditioner tray was faulty because it did not retain conditioner or water after a wash. They had cleaned the compartment and found that water poured into it under a tap ran out through the outlet, and after a full cycle the conditioner compartment was empty.
Likely cause
No clear fault was identified. The accepted explanation is that the fabric conditioner compartment is designed to fill, overflow to flush conditioner into the machine, then siphon the remaining water out, so it is normally left empty.
What fixed it
No repair was advised. The accepted answer explained that during the conditioner fill, water enters the compartment and causes the conditioner to overflow into the dispenser path, then the remaining water siphons out through the tube and hole at the bottom. An empty conditioner compartment after the wash was described as normal operation.
Checks to try
  • User cleaned the conditioner tray
  • User tested the tray with water under a tap and saw it flow out through the outlet
  • User ran a full wash cycle with no conditioner and found the tray empty afterwards
Cause identifiedGenerated 20 Aug 2026 · AI summaries can make mistakes — read the full thread below.
Was this summary helpful?

1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 15 years ago

To take the fabric conditioner into the machine water is run into the compartment, which causes it to overflow with water. The fabric conditioner is flushed out of the compartment and down into the soap dispenser. When the washer stops filling, the water left inside the fabric conditioner compartment should siphon out up the tube and through the hole at the bottom leaving the compartment empty.

I have some advice about this problem on my washing machine troubleshooting list - fabric conditioner doesn't get taken into washing machine

Whitegoods Help — appliance repair expert and forum host.

Your Answer

Sign in to share your expertise and post an answer.