Solved

Laid Washer Down Now It Doesn't Work

PAparadigm
Asked almost 15 years ago 6,661 views
0

I have a John Lewis JLWD1409. When cleaning the pump filter I pulled the drain tube too far, so when I started a wash water poured from the bottom. I turned everything off, drained the machine, put it on its side and re-fixed the tube. When I put it up-right and started it made some funny noises and there were no lights or display. I realised that when I put the machine on it's side I had not taken out the fabric softener. I took the lid off and the front panel, dried everything with a hair drier. Put it all back together. Lights come on, buttons seem to work.

The problem is that whatever program I put it on when I press start it sprays some water from the top and the light display changes immediately to drain and after 10 seconds or so it switches off. Any suggestions?

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

John Lewis JLWD1409 switches to drain and powers off after being laid on its side

The problem
After the drain tube was refitted following a leak, the John Lewis JLWD1409 was laid on its side with the fabric softener still in place. Afterwards it initially had no lights or display and made unusual noises. Once dried, the lights and buttons worked again, but any programme would start by spraying some water from the top, then immediately change to drain and switch off after about 10 seconds.
Likely cause
Most strongly supported diagnosis is residual moisture or fabric conditioner having run into electrical parts when the machine was laid on its side, causing a short or control fault. The exact failed component was not confirmed.
What fixed it
The accepted advice was that if the machine had not fully dried out and recovered by itself, it should be inspected by a suitably qualified appliance engineer or replaced. No specific repair was confirmed.
Checks to try
  • Leak occurred after the drain tube was pulled too far and then refitted
  • Machine was laid on its side without removing the fabric softener
  • Top lid and front panel were removed and the machine was dried with a hair dryer
  • Lights and buttons worked again after drying
  • On any programme it sprayed water from the top, switched to drain, then powered off after about 10 seconds
Parts or tools mentioned
  • hair dryer

Safety: Do not bypass any safety system. Further diagnosis should be carried out by a suitably qualified appliance engineer.

Professional repair recommendedGenerated 20 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 15 years ago

Sounds like something may still be wet and shorting out. Laying a washing machine on its side if it has water in it can cause water to run into parts or it could be the fabric conditioner. If it hasn't dried out and fixed itself by now you need to get it looked at or replace it.

Whitegoods Help — appliance repair expert and forum host.

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