Bra Wire Caught Inside Washing Machine

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Bra underwire trapped inside Nextra washing machine drum

The problem

A bra wire was caught inside a Nextra washing machine and access was needed to remove it.

Likely cause

The underwire had escaped from clothing and become trapped between the inner drum and outer tub. The accepted reply says these can sometimes be visible through a drum hole, or become lodged near the sump hose or soap dispenser hose. Heater removal may provide access if simpler routes fail, but the exact position was not confirmed.

What fixed it

The accepted advice was to first check whether the underwire could be seen through a drum hole and pulled out. If not, try retrieving it via the sump hose at the bottom of the tub, and in some cases via the soap dispenser hose. Removing the heater was described only as a later option to gain access, with clear warnings that it can be difficult to remove and reseal correctly, and must be refitted correctly under its internal bracket. If those methods fail, tub strip-down may be required. The thread was marked solved, but no final confirmation was given of which method removed the wire.

Checks to try

• Checked whether the end of the underwire was visible through one of the drum holes
• Tried access via the sump hose at the bottom of the tub
• Considered access via the soap dispenser hose
• Considered heater removal only if other methods failed

Parts or tools mentioned

• Heater element
• Sump hose
• Soap dispenser hose