Solved

Drum Will Not Turn After Moving Machine

TRtreeface99
Asked over 14 years ago 7,247 views
0

hi,

I have moved house and my Beko wm5100 worked fine. I transported it to my new place and now the drum will not turn. It fills ok and drains ok but will not turn. I have checked the motor brushes just in case they had worn and they are fine.

There are no obvious loose connections. Any ideas?

Many Thanks

Will

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Beko WM5100 drum not turning after move

The problem
A Beko WM5100 washing machine worked before being moved house, but afterwards it would fill and drain normally while the drum would not turn. The motor brushes were checked by the owner and reported as fine, with no obvious loose connections seen.
Likely cause
The accepted reply suggests damage in transit or a poor electrical connection caused by the move, possibly where the tub has swung and strained or struck wiring. No exact failed part was confirmed.
What fixed it
Inspect for signs that the moving tub has hit components or strained wiring during transport. As no obvious fault was found, the accepted advice was that the machine needs tracing with a test meter by an engineer to identify the failed connection or damaged part. The exact repair was not confirmed in the thread.
Checks to try
  • Motor brushes checked and found fine
  • No obvious loose connections seen
  • Machine fills normally
  • Machine drains normally
Parts or tools mentioned
  • Test meter

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Professional repair recommendedGenerated 16 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 14 years ago

If it worked before the move but not after, the implication is some dodgy connection somewhere or something got damaged in transit. But if you can't see anything you are going to need to get an engineer in with a test meter to trace it. The only thing you can check is places where a swinging tub may have hit something or strained wiring etc.

I have general help on drum not turning or spinning fault

Whitegoods Help — appliance repair expert and forum host.

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