Door Seal Damaged

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Capel WMI1012 door seal damaged by out-of-true inner drum

The problem

A Capel WMI1012 washing machine was shredding the door seal, with rubber balls and strips appearing in the wash. On inspection during seal replacement, the inner drum appeared to run out of true relative to the outer drum, raising concern that a new seal would also be damaged.

Likely cause

The strongest diagnosis in the discussion is that the inner drum lip is running markedly out of true and is probably catching the door seal. A worn or collapsed bearing was considered, but the original poster reported no detectable drum play and bearings did not seem overly noisy. Another suggested possibility was a coin or other object lodged in the machine deforming or striking the drum lip.

What fixed it

Advice was that fitting a new door seal alone would probably not cure it if the drum remained out of true. Recommended checks were for drum movement, and for foreign objects in the sump hose, pump filter, or inside the tub. The original poster planned to try gently straightening the inner drum rim and then refit the new seal, but no confirmed repair result was posted.

Checks to try

• Inner drum observed running out of true
• Original poster checked for up-and-down play in the inner drum and reported none
• Original poster said spider and bearing appeared OK after removing the back
• Bearings reportedly not overly noisy
• Advised to check sump hose and pump filter for coins
• Advised to tip the washer to listen for anything sliding inside

Parts or tools mentioned

• Door seal