Solved

Washing Machine Won't Rinse

GIGiw
Asked over 14 years ago 2,500 views
0

Hi there,

I'm hoping you can solve my problem. Since last week, the washing machine won't rinse. It needs to manually be advanced to spin to reach the end of the cycle. I also noticed today that no cold water is filling into the main wash tray (tray 2), i.e. a 30 degree wash was scalding hot and a cold wash doesn't work at all - no water.

This led me to believe it could be the cold water valve. However, the machine does a cold pre-wash... We have hot and cold feeds to the washing machine and it has a two way cold water valve.

Is it possible that the valve could work for the prewash (tray 1), but not the main wash (tray 2) or could the pipe to tray 2 simply be blocked? When I took the plastic tube thing (from the valves to the soap drawer) off and poured water into this, it came out of both cold water holes so this seems fine.

Thanks in advance for the help!

Cheers,

Mark

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Washing machine not rinsing due to one side of double cold water valve likely failed

The problem
The washing machine would not complete the rinse stage and had to be manually advanced to spin. The user also reported that no cold water was entering the main wash tray (tray 2): a 30 degree wash ran very hot and a cold wash would not fill, although a cold pre-wash still worked.
Likely cause
Most likely failure of one side of the double cold water inlet valve on a hot and cold fill machine, allowing pre-wash fill to work while main wash/rinse fill does not. A blocked route to tray 2 was considered by the user but not supported by the checks described.
What fixed it
The accepted advice was that on hot and cold fill machines the cold valve is often a double valve, and one side can fail while the other still operates. The thread does not document the exact repair being carried out or confirmed.
Checks to try
  • Observed that cold pre-wash still worked
  • Observed that no cold water entered the main wash tray (tray 2)
  • Poured water through the valve-to-drawer tube and found it came out of both cold water holes
Parts or tools mentioned
  • double cold water valve

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 12 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 14 years ago

I have some advice on washing machine not taking in water which may be helpful if all or just one water valve isn't letting water in. The cold water valve on hot and cold fill machines is often a double valve so one side can fail leaving the other working.

Whitegoods Help — appliance repair expert and forum host.

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