Hoover Optima Making Strange Noise When Pumping
Hi, I have a Hoover Optima OPH 616 washing machine since January this year as a replacement from an appliance policy. Just tonight whilst begining to start a rince cycle, the machine made noises almost as if a sparkler (firework) was lit...... that it the only best description I could give. I am baffled as to what it is relating to. I don't think it is the bearings. I know I can contact Domestic & General but I really want to have some idea as to what it could be. Has anyone else had this type of noise. Thank you in advance.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hoover Optima OPH 616 noisy when draining due to obstruction in pump filter
- The problem
- Hoover Optima OPH 616 washing machine made a strange noise, described like a sparkler, during the rinse cycle. The original poster later confirmed the noise only happened when the machine drained water.
- Likely cause
- An obstruction in the drain pump/filter area. This was confirmed to be a hair bobble with a metal section causing the noise while draining.
- What fixed it
- The engineer removed the removable pump filter and found the hair bobble. Once the obstruction was removed, the problem was solved.
- Checks to try
- User observed the noise occurred only when the machine drained water
- Engineer removed and checked the removable filter
- Obstruction was found in the filter area
- Parts or tools mentioned
- Removable pump filter
- Hair bobble
Safety: If a noise could be electrical sparking, stop using the appliance and have it checked. Further diagnosis should be carried out by a suitably qualified appliance engineer.
4 Answers
Noises are notoriously difficult to accurately convey to others so it could be anything, but if by any chance it's electrical sparking somewhere I would stop using it and get the engineer. Please let us know what it turns out to be.
Need Professional Help or Spare Parts?
Hi Andy, thank you for your reply. I have requested an engineer from Hoover who can only get to me on Monday 1st October. I last used it this Saturday and sat by it on it's 59 min wash, it is only making this noise when it drains the water then my daughter put it on in the evening and I called her to hear the noise and again only when it drains the water.
Will let you know what the engineer says. Cheers, Sue
In that case the noise could be something stuck in the pump so it's worth having a look before they come as they'll likely charge you if it is. How do I clean my pump filter - where is the pump filter? It could be a faulty pump but 99 times out of a hundred a noisy pump is caused by an obstruction getting inside. If it's a small bit of plastic it may be difficult to find so don't spend too much time and effort but it's worth taking the filter out and checking for an obstruction.
Need Professional Help or Spare Parts?
Hi Andy,
Problem solved, it was a hair bobble that belonged to my daughter, the metal section on the bobble was making the noise. I told my daughter (who is 26 !!!) she said 'mum I haven't used those bobbles in ages... so I said be sure to check your pockets before you put your clothes in the machine... the engineer took out the removable filter and it was there. I wasn't charged as I have a Domestic and General service policy.
Thank you for your help with this, Cheers.
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