Hoover DXOA410C3 - is this noise normal?
Hello,
I've got a Hoover DXOA410C3 which is about 2 months old now, and I've noticed it makes quite a loud whining noise when you turn the drum (by hand or when the motor turns it). Maybe it's normal (normally the machine is on overnight so I don't hear it), but I wanted to get another opinion! Obviously it's still under warranty and everything, but it would be embarrassing to call someone out and be told everything's fine
Video of the noise: https://www.dropbox.com/s/tph9brqfakieas7/IMG_2925.mov?dl=0
Thanks
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hoover DXOA410C3 loud whining noise when drum turns
- The problem
- A Hoover DXOA410C3 washing machine, around 2 months old, was reported to make a loud whining noise when the drum was turned by hand and when driven by the motor. The machine was otherwise working normally.
- Likely cause
- The accepted reply said the noise appeared to be from the motor, specifically the carbon brushes. It was suggested that new brushes can make this noise initially and may quieten down after further use. This remained a probable explanation rather than a confirmed fault.
- What fixed it
- The advice was to monitor the machine and see whether the noise reduced after several more uses, as new carbon brushes may bed in and become quieter. No repair or part replacement was confirmed in the discussion.
- Checks to try
- Noise occurred when turning the drum by hand
- Noise also occurred when the motor turned the drum
- Machine was only about 2 months old
- Machine use was not reported as affected
- Parts or tools mentioned
- Motor carbon brushes
Safety: Do not leave the washing machine running overnight. If the noise persists or worsens, further diagnosis should be carried out by a suitably qualified appliance engineer.
4 Answers
Hello. Don’t leave the washing machine on overnight. It’s too risky. Far too many have caught fire, flooded and even exploded - Is it safe to leave washing machine on?
Regarding the noise that’s very noisy. The motor sounds really noisy. It’s the carbon brushes making that noise. They can make that noise when new but it should quickly quieten down after being used several times.
Need Professional Help or Spare Parts?
Thanks Andy - never really thought about a washing machine being dangerous (never leave the dryer on though). Good to know!
I'll keep an ear out for it, hopefully it quietens down soon then. Think my previous one must have had an inverter motor, so was much quieter!
Yes the inversion motors are totally silent during wash and rinse. It’s difficult to judge just how noisy a washing machine is from a recording as the devices usually have automatic level control that amps up the sound to a set level.
Need Professional Help or Spare Parts?
Hello - I have exactly the same noise as above and was wondering if it ever did get better?
First couple of washes were very quite, but on about number 3 - this noise appeared - also on a hoover machine. Doesnt appear to be affecting usage, just sounds not quite right!
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