Hi This machine is about 12 years old and never needed anything apart from cleaning the filter .
It has stopped rotating and spinning it just fills and empties and goes through its cycle although when I let it fill with water only without a load it does rotate .
I took the back panel off and the belt is not broken or slack . Any ideas what it might be .
we have 2 of these almost identical only the other one is just branded Bendix I've never known washing machines last as long as these 2 the Hoovers and Hotpoints didn't last half as long.
Solution Summary
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This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Washing machine drum would only turn without a load
- The problem
- A 12-year-old washing machine would fill and drain and complete the programme, but would not rotate or spin with a normal load. It would rotate when filled with water only and no laundry. The drive belt was checked and found to be neither broken nor slack.
- Likely cause
- Motor brush trouble was strongly supported. The accepted reply suggested a motor fault, possibly worn carbon brushes, after ruling out a slack belt. The original poster then found one carbon brush jammed solid while the other still had plenty of wear left.
- What fixed it
- The motor brushes were removed for inspection. No replacement parts were fitted. The jammed brush was freed off and reassembled, using WD40, and the machine then ran again.
- Checks to try
- Observed that the drum would rotate with no load but not with a load
- Checked the drive belt and found it not broken or slack
- Inspected the motor, identified as Sole 20580 052
- Noted significant sparking from the motor
- Removed the carbon brushes and found one worn normally and the other jammed solid
- Parts or tools mentioned
- Motor Sole 20580 052
- Carbon brushes
- WD40
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
4 Answers
If it turns without a load in but not with then the main suspects (after a slack belt) are a motor fault (maybe worn carbon brushes if fitted) or even a pcb control module fault.
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Yes, there will often be some small sparking, but flashes indicate something's worn. I wrote a very comprehensive section on carbon brushes aimed at Hotpoint brushes and motors but the advice is very useful for any washing machine motor with brushes so give it a good read - how to check for worn brushes
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