Solved

Drum Seized Up Won't Turn

ARarsenalb
Asked over 13 years ago 2,696 views
0

Seeking help/ advice -- we have just inherited a Creda excel 1200 washing machine today. Hadnt been used for over a year. Transported on its side. Upon connecting and running - filled ok and attempted to turn - moved about 10 degrees, emptied ok. tried again -- the same.

Couldnt rotate drum from inside, checked back of drum - drive belt had come loose -- motor working, still couldnt rotate drum by using the spider.

There is an obviuos rotational splash on the inside cover not sure this is from oil or is rust.

I would appriate any feedback about the possible fault and how to repair (is it a seized bearing?)

Unable to relocate the belt -- does this motor have an adjustable mounting?

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Creda Excel 1200 drum seized and belt off after transport

The problem
A Creda excel 1200 washing machine had been unused for over a year and was transported on its side. On first use it filled and tried to turn but only moved about 10 degrees, then emptied. The drum could not be rotated by hand from inside, and the drive belt had come off. The motor was reported to run, but the drum still could not be turned from the rear spider.
Likely cause
The strongest diagnosis in the discussion is that the drum was mechanically jammed, most likely by an internal obstruction dislodged during transit, or less likely by a completely seized drum bearing. The exact cause was not confirmed.
What fixed it
The accepted advice was that the belt could not realistically be refitted until the drum could turn freely. If the drum could not be freed from the front, the machine would need stripping down to find whether an obstruction or seized bearing was preventing rotation. No completed repair was confirmed in the thread.
Checks to try
  • Machine filled and attempted to turn, moving only about 10 degrees
  • Machine emptied normally
  • Drum could not be rotated by hand from inside
  • Drive belt was found loose/off
  • Motor was reported as working
  • Drum still could not be turned using the rear spider

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 16 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
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WH
WhitegoodshelpVerified Engineer
Answered over 13 years ago

You won't be able to fit the belt without being able to turn the drum. A totally seized up drum like this is unusual if presumably it was OK previously. As there's no water in an unused machine - especially high up where the bearings are it's hard to imagine it getting seized just by being left a year.

Maybe a coin or something has become dislodged during transit and jammed the drum from inside the tub? If you can't free it off from the front where you can get more leverage by using the drum paddles then it's going to need stripping down which is a big job. It's got to be either an obstruction or a completely seized up drum bearing.

Whitegoods Help — appliance repair expert and forum host.

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