Fabric Softener Flushing Out With Main Wash

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Fabric conditioner flushing out too early on Aquarius 1000 Deluxe 9537

The problem

On an Aquarius 1000 Deluxe 9537 washing machine, the fabric conditioner was being washed out with the main wash, so none remained for the intended conditioner stage. The dispenser drawer and conditioner tray had already been cleaned. The conditioner tray was also reported to be full of water at the end of the cycle.

Likely cause

The accepted reply supported water splashing into the conditioner compartment during fill or rinses as the main cause. The poster also suspected water from the pre-wash compartment overflowing into the conditioner tray. A siphoning issue was suspected by the poster because water remained in the conditioner tray, but this was not confirmed in the discussion.

What fixed it

The accepted advice was that the fault was most likely due to water splashing into the conditioner compartment too early. No specific repair step or confirmed part replacement was documented in the thread, so the exact repair was not confirmed.

Checks to try

• Dispenser drawer cleaned
• Conditioner tray cleaned
• Observed wash behaviour during the cycle
• Conditioner tray found full of water at end of cycle