Washing Machine Keeps Sticking On The Wash Cycle
Hi
My Bosch Exxcel 1600 washing machine keeps sticking on the wash cycle. The timer will count down to 1 minute but it's still washing and not moving to the rinse cycle. The first wash of the day always seems fine but it goes wrong with the second. I've just done a load with a prewash and the prewash was OK but it got stuck at the normal wash.
The only thing I can do after this is to put it on the spin cycle to empty it and drain the clothes a bit and then do the rinse/freshen up cycle to rinse then spin. All of this works fine.
I've checked the filter at the front (by draining with the little pipe, removing the cap and checking there's nothing in there and that the wheel turns).
I've checked, by touching the glass in the door, the water is heating and it feels warm.
Do you have any suggestions as to what to check next please, before I need to call someone out? My husband is quite good at repairing stuff but I don't want to ask him to pull the thing apart until we know what we're looking for.
Thanks
Karen
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Bosch Exxcel 1600 sticks at 1 minute on wash cycle
- The problem
- A Bosch Exxcel 1600 washing machine completes the first wash of the day but later loads can remain on the wash stage, counting down to 1 minute without moving to rinse. Prewash can complete normally, and separate spin and rinse/freshen up cycles still work.
- Likely cause
- No single fault was confirmed. The accepted advice was that intermittent stalling at 1 minute can be caused by several possibilities, including the heater, connection faults, the pressure system or a motor fault.
- What fixed it
- No DIY repair was confirmed. The accepted recommendation was to arrange an engineer visit because the fault is intermittent and has multiple possible causes. Further diagnosis should be carried out by a suitably qualified appliance engineer.
- Checks to try
- Front filter checked and found clear
- Drain pump area checked via the front access and the wheel was reported to turn
- Door glass felt warm, suggesting the water was heating
- Spin cycle works
- Rinse/freshen up cycle works
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
2 Answers
I'm afraid sticking on 1 minute can be caused by so many things you really need an engineer in, especially as it's intermittent. Possible causes are the heater, connection faults, pressure system and even a motor fault.
Need Professional Help or Spare Parts?
OK, thanks for your help. I'll look for someone local.
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