Hi. I have a Hotpoint WF860P washing machine. My problem is that the drum doesn't rotate.
The washing machine does everything else fine. Starts, locks the door, fills up, heats the water, empties. But the drum doesn't rotate.
I have consulted the FAQ's, The belt is ok, The motor is a 3 phase stator type, therefore has no brushes. The machine doesn't display any fault codes. Even with the belt removed, the motor still doesn't spin.
I have tested the heating element, it is pulling 1.8kw, so that is ok.
Are the brushless motors known to fail? or is there any way to test it? Or could it be the control board. Nothing looks burnt or damaged and the wiring looks ok
Thankyou in advance.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hotpoint WF860P drum not rotating due to broken motor harness wire
- The problem
- A Hotpoint WF860P washing machine completed other functions normally, including starting, door locking, filling, heating and draining, but the drum did not rotate.
- Likely cause
- Confirmed broken wire in the wiring harness between the control board and the motor, preventing the motor from running.
- What fixed it
- The fault was traced to a broken wire in the wiring harness between the control board and motor. Repairing or replacing the damaged section of wiring was the effective fix, although the exact repair method was not described.
- Checks to try
- Belt checked and found OK
- Motor identified as a 3-phase stator type with no brushes
- No fault codes displayed
- Motor did not spin even with the belt removed
- Heating element tested and reported as pulling 1.8 kW
- Nothing visibly burnt or damaged on the control board
- Wiring visually checked before the break was found
- Parts or tools mentioned
- Wiring harness between the control board and motor
Safety: Isolate the appliance from the electricity supply before inspecting or repairing wiring. Further diagnosis should be carried out by a suitably qualified appliance engineer.
2 Answers
Well done for finding that, it's unusual.
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