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Hoover

Hoover Dyn9144Dg Broken Down- Please Help

SUSunshine000
Asked over 12 years ago 2,724 views
0

Hi all, hope all well.

I have a hoover dyn9144dg washing machine that I've had for 3 years. It has all of a sudden stopped working and I have been getting error message e01 and also the lock door light stays flashing.

I thought maybe the door lock sensor may have gone so replaced the door lock. I now get error message e02 and the odd e01 and the door lock light still flashing. Because of the above problem the washing machine does not start at all.

Any help or advice appreciated.

Many thanks

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hoover DYN9144DG will not start, flashing door lock light with E01/E02

The problem
A Hoover DYN9144DG washing machine stopped working after about three years. It would not start, showed E01 and later E02, and the door lock light kept flashing. The door interlock had already been replaced, but the symptoms remained.
Likely cause
The accepted reply says E01 on this model range is commonly related to the door interlock on newer machines. As the interlock was replaced, the more likely causes suggested were the door catch not operating the lock correctly, door wear or misalignment, the door having dropped, the door seal preventing proper closure, a wiring/connection fault, or a PCB-related fault. The exact cause was not confirmed.
What fixed it
Recommended action was to check that the replacement interlock was fitted correctly and that the door catch and door alignment were allowing the lock to activate properly. Also inspect for seating issues with the door seal and for connection faults. If these checks do not identify the problem, a control board fault was suggested as a possibility. The exact repair was not confirmed in the discussion.
Checks to try
  • Replaced door interlock
  • Check replacement interlock is fitted correctly
  • Check door catch is activating the interlock properly
  • Check for a worn or damaged door catch
  • Check whether the door has dropped or is misaligned
  • Check whether the door seal is preventing proper closure
  • Check for connection faults
Parts or tools mentioned
  • Door interlock

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 16 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered over 12 years ago

E1 on Hoover's used to mean something to do with timing out on fill or empty but on more modern machines it's been related to the door interlock. Assuming it is announcing a door interlock problem and you've replaced it then unless the new one is faulty (highly unlikely) or you've somehow just not quite fitted it right the fault may not be the interlock. It could be that the door catch is not activating it properly when closed because the catch is worn, or damaged, or the door has dropped too much or even the door seal isn't seated properly and preventing it closing properly. Other than that it could be connection faults or even a fault with the pcb circuit somewhere.

Whitegoods Help — appliance repair expert and forum host.

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