Solved
Hoover

Hoover H-Wash & Dry 350. HELP !

TEtezb
Asked 9 months ago 9,112 views
0

We have just bought a new Hoover H-Wash & Dry 350, i have removed all the transport bolts and done what is said in the manual.

We have used the machine a few times but i had to pull the machine out from where it is to retrieve a toy our grandson rolled under the machine, to get it out i had to tip it back to pull out and from the bottom a large bit of foam fell out, now i dont know is this supposed to be somewhere or is this some form of packing that need to come out anyway. ????

I have attached a pic of this part to this thread.

Can anyone tell me do i need this ??? if so where does it go ??? if not can i bin it ????

Many Thanks

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Foam packing fell from new Hoover H-Wash & Dry 350 after moving machine

The problem
After a new Hoover H-Wash & Dry 350 was tipped back to pull it out, a large foam/polystyrene piece fell from underneath. The user wanted to know whether it was a required part or transit/installation packing.
Likely cause
The foam piece was identified in the discussion as packaging/polystyrene packing that should have been removed during installation.
What fixed it
Remove the foam piece and discard it. It was described as installation packaging rather than a functional machine part.
Checks to try
  • Transport bolts had already been removed
  • Foam/polystyrene piece fell from the bottom of the machine after it was tipped back
Confirmed fixedGenerated 7 Aug 2026 · AI summaries can make mistakes — read the full thread below.
Was this summary helpful?

2 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered 9 months ago

Hi. It has to be packaging.

Whitegoods Help — appliance repair expert and forum host.
0
AN
Andy D
Answered 6 months ago

Old post but worth a reply. This piece of polystyrenne was supposed to have been removed upon installation of the machine. Used to get this very often but on Bekos too- folks so keen to get "going" with their new possession / contraption that they didn`t read the installation sheet!To answer the question: remove it and discard.

Your Answer

Sign in to share your expertise and post an answer.

NAC Repair

Need an engineer?

NAC Repair

Rather leave it to a pro? Book a fully qualified engineer to diagnose and repair your Hoover.

  • Vetted, fully qualified engineers
  • Nationwide UK coverage
  • Fast, fixed-price appointments
Spares4Appliances

Need a spare part?

Spares4Appliances

Fix it yourself for less. Get genuine replacement parts for your Hoover delivered to your door.

  • Genuine, manufacturer-approved parts
  • Fast next-day UK delivery
  • Secure checkout & easy returns