Solved
LG

Lg To Spin Or Not To Spin That Is The Question

REResolutionuk
Asked almost 11 years ago 3,081 views
0

Hi, I have a LG WM1437BFG washing machine.

I first started hearing a grinding noise few weeks ago, but not on every wash. It was like a clutch mechanism sticking. Along with this I was getting an awful smell in the drum, and on washed clothes. Few days ago machine stopped mid cycle with error message stating 'water not draining' which it hadn't. Did a little research and found that the water drain pump is common problem. My machine has two pumps the same on each side of the filter. Had the option to either replace whole assemble, or individual pumps. So I got a multimeter, tested both pumps and found one was at issue. I also removed the impeller to find both pumps clogged with a clay like substance which I quickly realised was where the awful smell was coming from. So I cleaned the good pumps I was to reuse and ordered a new genuine pump from espares.com.

I fitted everything today, powered up, put on a 'Rinse & Spin' cycle and hoped for the best. Washing machine filled with water, first time pump switched on I heard the same sticky clutch like noise, but has not heard it since on any tests I've done. Seems to drain and fill, drain and fill, drain and fill etc. Cycle takes 23mins. At 19mins machine still working, but seems to say on 19mins for approx 5mins. Then as countdown continues, it getting to 14mins left and display reads 'Spinning'. At this point machine is full of water, a humming noise, but no spinning or draining. Its trying to do something, but cant. If I leave machine I get the same not draining message as before. If I switch it off and on again, and set a cycle to start again, the water drains and the whole thing starts over again.

Its is a direct drive machine. The drum rotates why rinsing and i can hear it draining at the rinsing stage. But once the spinning cycle starts it just does nothing. Is this still pump related or is it something to do with the motor.

I hope there is knowledge or help out there as I'm very confused with this. Your assistance will greatly appreciated. Thank you

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

LG WM1437BFG not spinning because water is not draining

The problem
LG WM1437BFG developed an intermittent grinding/sticky-clutch type noise, bad smell from the drum/clothes, then stopped mid-cycle with a 'water not draining' error. After one pump was replaced, the machine would still fill and drain during rinsing, but at the spin stage it remained full of water, hummed, did not spin or drain, and eventually showed the same drain fault.
Likely cause
The accepted reply says the wrong pump may have been replaced. This model has two similar pumps: a recirculation pump and a main drain pump. Because the fault remains that water is not being pumped out at spin, the main drain pump is the most likely suspect rather than the recirculation pump.
What fixed it
Identify which of the two pumps was replaced and check that the main drain pump is the one being changed/tested. The exact repair was not confirmed in the discussion.
Checks to try
  • Original pump resistance was checked with a multimeter
  • Both pump impellers were removed/inspected and found clogged with a clay-like substance
  • Machine was tested on a 'Rinse & Spin' cycle
  • Observed that water remained in the drum when the display showed 'Spinning'
  • Observed humming at spin stage and eventual 'water not draining' error
Parts or tools mentioned
  • multimeter
  • genuine replacement pump

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 18 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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1 Answer

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 11 years ago

Which pump did you replace? One is usually a recycling pump that recycles water back into the drum on wash, and the other is the main drain pump. If it isn't draining the water out it's the drain pump that is suspect not the recirculation pump.

Whitegoods Help — appliance repair expert and forum host.

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