Hoover DWTL610AIW3 serial number needed
Hi all.. Ive looked through the forum and it seems my problem is unique to me.. so please help..
I live in Spain, and have just bought a shop soiled Hoover DWTL610AIW3 washing machine which has built in wifi,
The shop that supplied it is giving me 2 year warranty, but cannot help with this problem,
Problem I have is that the machine does not have a serial number anywhere to be seen, and I cannot get access to the wifi app without a serial number.
We live off grid, so the power consumption part of the app was one of the reasons we bought it. So the question is...
Is there any button combination that can display the serial number, or is there another sticker somewhere inside the machine ?..
Failing that is there anyway I can get a serial number that will aloow me to gain access to the app.
Thanks in advance.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hoover DWTL610AIW3 missing serial number prevents Wi‑Fi app setup
- The problem
- A Hoover DWTL610AIW3 washing machine was bought shop-soiled in Spain, but no serial number could be found on the machine. Without the serial number, the owner could not register or access the built-in Wi‑Fi app features.
- Likely cause
- The strongest suggestion in the discussion is that the serial number label is normally on or behind the door and may be missing or removed. The exact reason was not confirmed.
- What fixed it
- The accepted advice was to go back to the supplying shop, as they sold the appliance with features that cannot currently be used. They should confirm where the serial number should be, explain if it has been removed, and address the loss of function. No button sequence or alternative method to display or generate a serial number was confirmed.
- Checks to try
- Checked the machine for a visible serial number
- Advice that the serial number should be on or behind the door
1 Answer
I would expect the shop who sold it to you to help. They've sold you an appliance, with specific features that you cannot use. Serial numbers for washing machines should be on or behind the door somewhere. I have heard of appliances sold with serial numbers removed. They should know where the serial number is supposed to be. If it has been removed for some reason I would ask them why, and ask for a discount for the lack of function. To be honest I can't think of any useful reason to connect a washing machine to the internet. What is the supposed advantage?
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