Solved
Hoover

No Instruction Manual For Hoover Softwave 1100

SHshrunkTshirtman
Asked almost 20 years ago 2,665 views
0

Hello, can anyone help me? I have recently inherited a washing machine when moving into a new flat and not only is there no user manual but pretty much all the writing is missing from the front of the machine. I have no idea what the various buttons do. I've risked a couple of washes but things are shrinking - obviously on a hot setting. Does anyone have a manual? Can someone send me a picture of the buttons complete with writing? Or am I destined to wear small clothes for the rest of my stay here? Thanks for reading.

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hoover Softwave 1100 missing programme markings and no manual

The problem
The owner inherited a Hoover washing machine described as a Softwave 1100 with most front-panel writing missing and no instruction manual. They could not identify the programmes or buttons and reported clothes shrinking, suggesting they were selecting a wash that was too hot.
Likely cause
The problem was lack of programme information rather than a confirmed appliance fault. Replies noted that 'Softwave' or 'New Wave' is a range name and the exact model number was not provided, so only general programme guidance could be given.
What fixed it
The accepted advice was to obtain the correct instruction book using the machine's proper model number. In the meantime, contributors suggested using the dial order as a guide on older Hoover models, where earlier programmes are hotter and later ones cooler, and to work backwards to find a suitable lower-temperature wash. One reply specifically suggested that if the dial numbering matched the described layout, programme 4 would be the 40°C cotton cycle.
Checks to try
  • Exact model number was not provided
  • User reported clothes were shrinking after trial washes
  • Advice noted that on older Hoover machines higher/earlier programme letters or numbers are usually hotter
  • One reply said to check whether there is a full stop between 1 and 2 on the programme dial to indicate a separate pre-wash
Cause identifiedGenerated 19 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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2 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 20 years ago

Hello, there is information on how to obtain user instruction books here - How to download or obtain a washing machine instruction book

You don't say which model you have, "New Wave" is just the name of a range of washing machines ( Where to find the proper model number and serial number on a washing machine ) However, a good rule of thumb is that the higher the letter or number on a washing machine program, the cooler the wash. On old Hoover washing machines, the first program ("1" or "A") was usually a pre wash. The next, ("2" or "b") would be either whites with a pre wash or just whites. The next would be either whites without prewash, or a 60 degree wash. Then the 40 degree washes and then woollens and special treatments followed by rinses and final spin. A good idea would be to work backwards until you find the wash that washes correctly at the right temperature.

Whitegoods Help — appliance repair expert and forum host.
0
J1
j1974
Answered almost 20 years ago

I used to own a Softwave, and from what I can remember the programs for the Cottons wash are as follows -

1) Prewash (the machine then stops and you select a main wash)

2) Whites (95)

3) Colourfast Cottons (60)

4) Non-colourfast cottons (40)

5) Rinses

6) Conditioner Rinse

7) Spin *max spin depending what model you have*

'fraid I can't remember the synthetics programs.

The Buttons if I remember rightly are as follows - Half Load/Wool/On Off

You select the Wool Button on the "Fast Wash" cycle, which I think was #10 or 11, to make the wash action gentler.

Until you can get a set of instructions, I would stick to program #4. As Washerhelp said, the cycles run it pretty much the same order on most washing machines. If you count the digits on the program dial, there should be a full stop between #1 and #2 This means your machine does have a seperate pre-wash. If the rest of the digits then go from #2 - #7, then #4 is your 40c cotton cycle.

Hope this helps! You could try Ebay for instruction manuals.

J

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