Hoover Quattro 1300 Washer Dryer- No Heat To Washer Or Dryer
I am finding that there is no hot water during any wash cycle and no hot air during the drying cycle. It appears the heating system is in someway faulty.
Can you tell me the cause of this and what sort of cost I am looking at for replacement parts?
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hoover Quattro 1300 washer-dryer with no dryer heat and suspected no wash heating
- The problem
- The appliance initially had no hot air on drying and the user also believed the wash was only using cold water.
- Likely cause
- For the dryer, the accepted reply indicated the most likely cause was a tripped dryer thermal cut-out/thermostat on top of the tub, and this was supported when the reset restored heat. For the washing side, no fault was confirmed. The discussion suggests that if the wash programme completes normally in the usual time, the washer heater is probably not faulty.
- What fixed it
- The dryer issue was resolved by resetting the small resettable thermostat/thermal cut-out rod. No repair to the washing side was confirmed. The advice given was that if the machine washes, rinses and spins in the normal time, there may be no heating fault on the washer side.
- Checks to try
- Dryer reset rod on the thermostat/thermal cut-out was pressed and reset
- Observed that the dryer heated again after reset
- Checked whether the wash programme completed normally through wash, rinse and spin in the usual time
- Parts or tools mentioned
- Resettable thermostat/thermal cut-out (TOC/stats)
Safety: If the dryer thermal cut-out trips again, the underlying cause should be investigated. Further diagnosis should be carried out by a suitably qualified appliance engineer.
3 Answers
The tumble dryer part works inependantly from the washing machine and has its own heater. The chances of both the washing machine heater, and the tumble dryer heater being faulty are pretty slim.
Read this section ( Washing machine isn't heating up the water ) and try to decide if the heater on the washing machine is working or not.
If the dryer isn't heating, the most common cause is one of the TOC's or stats. These are on top of the tub and are little devices (usually 2 or 3) with just 2 wires. If one has a small plastic rod in the middle (common with Hoover and candy) it is resettable and if you press it down and it clicks it has reset. However, if it trips again there must be a reason that should be investigated.
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I have reset the rod on the dryer and that seems to have resolved the dryer issue.
However, the washer continues to produce cold water only, or at least it appears that way. I have read the document you added and because the cycle completes ok without any problems, it would suggest that the heater is probably ok- can you confirm?
If the wash program is washing, then rinsing and spinning, and all in the same time it normally takes, and presumably the clothes come out clean then there shouldn't be any fault. If the heater isn't working, an old washing machine will stick on wash and have to be moved on, or washing machines made in the last 10 years or so should abort the program after it times out on heat. ( Related: Washing machine stops with an error code )
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