Hoover DXA 49W3
This machine is 15 months old. The door refuses to shut properly. Just pops open without clicking shut. The door lock light symbol flashes continuously.
Any suggestions? It could just need some sort of factory reset, but I don't5 know how to do this.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hoover DXA 49W3 door will not latch and door lock light flashes
- The problem
- A 15-month-old Hoover DXA 49W3 washing machine door would not shut properly and kept popping open without clicking closed. The door lock symbol was flashing continuously.
- Likely cause
- Most likely a physical fault with the door locking mechanism rather than a reset issue. The discussion ruled out an obviously misplaced door seal and visible damage to the door catch.
- What fixed it
- The thread’s accepted advice was to check that the door seal was fitted correctly around the rim and inspect the door catch for a broken spring or damaged catch. After the original poster reported the seal looked correct and there was no visible catch damage, the remaining supported diagnosis was a physical problem with the door lock. The exact repair was not confirmed.
- Checks to try
- Checked whether the door seal was fitted properly around the rim
- Checked the door catch for visible damage
- Observed that the door lock symbol was flashing continuously
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
3 Answers
Is the door seal fitted properly all around the rim of the door? If not it can prevent the door from closing properly. Also check the door catch on the door for broken spring or catch.
Need Professional Help or Spare Parts?
No. all seems fine. Seal OK, no damage to catch.
Apart from trying some WD-40 in the catch there’s nothing else I can recommend. If the door won’t close with the machine unplugged then it sounds like a physical problem with the door lock.
Need Professional Help or Spare Parts?
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