Solved

Not spinning

FRfrustrated finding a name
Asked almost 7 years ago 2,517 views
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HELP!!! I have a front loading Frigidaire (Electrolux) washer about 12 years old. I have replaced the pump, motor, shock absorbers, and that rubber drain thing under the drum. after I replaced the pump the motor went. so I replaced the motor. I noticed one of the shock absorbers was busted and it wasn't spinning so replaced both. After all this it didn't do anything but take water on. in my frustration I took the drum and shook it! To my surprise it started to agitate and then it stopped after 10 seconds... I shook it again aned it started again... this went on and on until the spin cycle where it went through the entire spin cycle on its own. does anybody know what could be wrong? Is there an out of balance thingy that needs to be reset?

Thank you in advance

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Frigidaire/Electrolux washer not spinning, motor runs only after shaking drum

The problem
A 12-year-old front loading Frigidaire (Electrolux) washing machine would take in water but would not spin properly. After previous replacement of the pump, motor, shock absorbers and the rubber drain part under the drum, the drum would only start agitating after being shaken, then stop after about 10 seconds. It later completed a spin cycle once on its own.
Likely cause
The strongest diagnosis in the discussion was an intermittent electrical connection in the motor circuit. Suggested locations were the motor plug, motor pins, wiring harness, broken wires, poor contacts, or possibly the PCB connection. The tub suspension springs were specifically said not to be related to an intermittent motor fault.
What fixed it
Recommended action was to thoroughly inspect the motor wiring and plug connections, including checking that the motor pins and plug terminals were correctly aligned and not pushed out of position. The exact repair was not confirmed in the thread. Further diagnosis should be carried out by a suitably qualified appliance engineer.
Checks to try
  • Checked wiring connections to the motor
  • Advised to inspect the motor plug and motor pins for misalignment or pushed-back terminals
  • Advised to look for broken wires or poor connections in the motor harness
  • PCB connection mentioned as another possible location of the fault
Parts or tools mentioned
  • Pump
  • Motor
  • Shock absorbers
  • Rubber drain part under the drum

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Cause identifiedGenerated 12 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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5 Answers

Accepted Answer
0
WH
WhitegoodshelpVerified Engineer
Answered almost 7 years ago

Sounds like a possible connection fault. I would thoroughly check the wiring to the motor and inside the motor plug first.

Whitegoods Help — appliance repair expert and forum host.
0
FR
frustrated finding a name
Answered almost 7 years ago

I will for sure try that. While I am uselessly gazing at the machine I start to think about the springs the tub hangs from. Could those cause some issues?

0
WH
WhitegoodshelpVerified Engineer
Answered almost 7 years ago

Not related to intermittent motor.

Whitegoods Help — appliance repair expert and forum host.
0
FR
frustrated finding a name
Answered almost 7 years ago

I checked the connections and ensured precise contact but it is still not working

0
WH
WhitegoodshelpVerified Engineer
Answered almost 7 years ago

If the motor only works after shaking there has to be a bad connection somewhere. It could be the motor itself that's faulty or anywhere in the motor plug or harness or even at the pcb. When you checked the connections did you check the motor pins inside the motor plug on both the motor and the motor plug? One of the pins can be slightly pushed out of position and when you push the two together if the pins aren't perfectly in line one of the pins can get pushed down making a very poor connection. If it's not that and you can't see any broken wires or poor connections I can only suggest getting an engineer to look.

Whitegoods Help — appliance repair expert and forum host.

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