Solved

Drum not spinning

PAPaullyie
Asked almost 6 years ago 1,509 views
0

Hey Everyone,

I have a Hotpoint HULT 742, (about 4 to 5 years old now) and all of a sudden the drum will not spinning,

Last cycle did not finish,

I've checked all inputs/outputs/filter/pump etc. and there are no blockages

No error codes appearing on screen either

if I start a standard cycle, water starts to fill into drum no problem, then at the time it should start spinning, you hear a small click and nothing.

it carries on and at every time you know it should be spinning it gives off a small click.

I've tried a few different programs all same result.

The belt is fine as with the lid off the belt/drum rotation is fine,

Anyone any ideas what this is... i'd take a guess and say the motor is gone?

if it is the motor, am I looking at an expensive repair and would be better getting a new machine?

Thanks in advance,

Paullyie

Solution Summary

AI-generated from this discussion

This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.

Hotpoint HULT 742 drum not spinning due to worn motor brushes

The problem
A Hotpoint HULT 742 filled with water normally but the drum would not turn. At each point in the programme where the drum should have started moving, there was only a small click. The previous cycle had not finished, and no fault codes were shown.
Likely cause
Worn motor carbon brushes. This was confirmed when both brushes were found to be almost completely worn away.
What fixed it
The motor brushes were checked and replaced with new ones. After fitting the new brushes, the machine started immediately and ran normally again.
Checks to try
  • Checked inputs, outputs, filter and pump for blockages
  • Confirmed no error codes on display
  • Confirmed drum turns freely by hand
  • Confirmed belt was not loose or worn and turned the drum by hand
  • Checked motor carbon brushes and found both almost worn out
Parts or tools mentioned
  • Replacement motor carbon brushes

Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.

Confirmed fixedGenerated 9 Aug 2026 · AI summaries can make mistakes — read the full thread below.
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5 Answers

Accepted Answer
1
WH
WhitegoodshelpVerified Engineer
Answered almost 6 years ago

Hi. This fault could be caused by many different things. All possible causes are in this article drum not turning

Whitegoods Help — appliance repair expert and forum host.
0
PA
Paullyie
Answered almost 6 years ago

Hi Andy,

That's great thanks for the reply,

Checked all the main items ,

- Drum turns by hand fine,

- Belt is not lose or worn and it turns the drum when wheeled by hand.

So pointing more towards the motor (or carbon brushes - not sure if they are fitted on this model)

Will take a look later

Thanks again,

Paullyie

1
WH
WhitegoodshelpVerified Engineer
Answered almost 6 years ago

Aye if it has carbon brushes it’s easy enough to check them. Other than that it will be tricky to work out what the fault is. Don’t try replacing the motor unless you can be sure it’s faulty.

Whitegoods Help — appliance repair expert and forum host.
1
PA
Paullyie
Answered almost 6 years ago

Thanks Andy

Checked the brushes, low and behold both of down to almost nothing.

Got new spares and fitted them it started up straight away and has been running fine. Small bit of rattling noise from drum but running like new again.

Cheers

0
WH
WhitegoodshelpVerified Engineer
Answered almost 6 years ago

Excellent. Nice one.

Whitegoods Help — appliance repair expert and forum host.

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