drum Hoover DXP 412AIW3/1-80 drum not rotating
Hello everyone,
Yesterday night after finishing the 1st round of clothing, I fill the machine again as always, and after pressing the start button I soon realize the timer was stuck at the initial minute forever.
I found out the issue was that the drum didn't rotate automaticly as supposed.
No warning beep sounds or error codes. The drum simply doesn't rotate.
Although, it's possible to rotate it manually by hand.
What could this be? Broken belt? It worked just minutes before.
See attached video.
20221106-005311_xAxrMhX5.mp4
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Hoover DXP 412AIW3/1-80 drum not rotating on any cycle
- The problem
- The Hoover DXP 412AIW3/1-80 completed one wash, then on the next load the programme timer stayed at the initial minute and the drum would not rotate automatically on any setting. There were no warning beeps or fault codes. The drum could still be turned freely by hand.
- Likely cause
- Poor contact at the motor brushes was identified and confirmed by the update from the original poster. A broken belt was suggested by the user initially but was not confirmed.
- What fixed it
- A friend checked the machine and found bad contact in the motor brushes. After this was identified, the original poster reported the problem was solved.
- Checks to try
- Confirmed the drum did not rotate on any mode
- Confirmed the drum could still be rotated manually by hand
- Observed no warning beeps or error codes
- Programme timer remained stuck at the initial minute
- Parts or tools mentioned
- Motor brushes
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
5 Answers
Hi. What does it do if you put it on a spin only cycle? Does the drum still not turn?
Need Professional Help or Spare Parts?
Hello,
No, the drum didn't rotate automaticly on any mode, but it rotated just as always manually by hand.
I called in a friend and in just 30 minutes he told me it was bad contact in the engine brushes.
Problem solved 😃
Thanks for the update. Yes that's exactly what I was going to get you to check if you confirmed the drum didn't turn on spin either.
Need Professional Help or Spare Parts?
Just for reference, here's my help article to read when washing machine drum is not turning
Need Professional Help or Spare Parts?
Thank you, I will keep it saved just incase
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