Doesn't always spin out properly at the end of a cycle
Hi,
Over the last few months, my washing machine doesn't always spin out properly at the end of a cycle, and the clothes, although not sopping wet, need an extra spin. It is odd that even though it doesn't spin at the end of a wash cycle, if I then set it to "drain/spin" it spins OK.
The (Miele) machine has taken a bit of a battering as for 2 of the 7 years, I ran a B&B and regularly used it 3 or 4 times a day loaded with heavy egyptian cotton bedding (often slightly overloaded). I'm just wondering if it is worth spending that kind of money to repair, or should we replace it?
I have cleaned the filter and run the machine twice with HG Service Engineer. I also use a Lidl limescale tablet about every other wash so I doubt the machine is scaled.
Solution Summary
AI-generated from this discussion
This thread was marked as solved. Here's a summary of the problem and the fix, generated from the discussion below.
Miele washer intermittently leaves load not fully spun at end of wash
- The problem
- A 7-year-old Miele washing machine was not always spinning the load out properly at the end of a wash cycle, leaving clothes damp enough to need an extra spin. However, when set separately to drain/spin, it spun correctly. The pump filter had been cleaned and the machine had been run twice with a washing machine cleaner.
- Likely cause
- The strongest diagnosis in the discussion was restricted draining or blocked internal pipework causing the machine not to empty quickly enough, which could affect water level sensing and prevent a full final spin. A faulty electronic water level sensor was mentioned as a possible but less certain and potentially costlier alternative.
- What fixed it
- Recommended action was to check for a partial blockage in the drain path, especially the end of the drain hose or the sink u-bend connection if used, and to have the internal pipework cleaned and the machine tested. If no blockage was found, professional assessment of the water level sensing system was advised. Exact repair was not confirmed in the thread.
- Checks to try
- Cleaned pump filter
- Ran machine cleaner twice
- Suggested check for partial blockage in drain hose end
- Suggested check for blockage at sink u-bend connection
- Suggested clean-out of internal pipework
- Suggested testing/recalibration of water level sensor where possible
- Parts or tools mentioned
- pump filter
- drain hose
- u-bend connection
- internal pipework
- electronic water level sensor
- HG Service Engineer
Safety: Further diagnosis should be carried out by a suitably qualified appliance engineer.
3 Answers
A 7 year old Miele washing machine should in theory be definitely worth repairing. Miele say they are designed for a life of 20 years. The fault you describe isn't necessarily expensive, it depends on if any parts are needed and what they are. It sounds like a possible partial blockage - as if it's not pumping out fast enough - maybe even in the small connection under the u-bend in the sink (if the drain hose is connected so it pumps out into the u-bend).
Other than that it depends on what's gone wrong. Even if it's had a lot of use it should still last longer than 7 years but I wouldn't blame you for thinking it may be better to buy another if you've used it 3 or 4 times a day in a B&B. If you'd used it normally you could argue that a Miele washing machine should have lasted a lot longer than 7 years..
Need Professional Help or Spare Parts?
Regarding the possibility that the washing machine is just not draining fast enough but you can't see any blockage in the pump filter make sure you check there isn't a partial blockage in the end of the drain hose especially if it's connected to pump out into the u-bend under the sink. These plastic tubes that the drain hose connects too are notorious for partial or even full blockages as they narrow the aperture and small buttons or bits of bra under-wire can get trapped in there - Pump has no blockages, filter is clear and it runs but it still won't drain water
Need Professional Help or Spare Parts?
Hi
this is a difficult choice. It could be something very simple i.e blocked internal pipework which affects the electronic water level sensor and produces some odd symptoms, like poor spin, poor rinsing and a few others. This is easily remedied by having a good clean out of the necessary pipework and in some cases where possible re calibration of the sensor. The worse scenario is the sensor is actually faulty and as it is part of the electronic woud be quite costly.
Miele UK charge £105 for a call out including an hour and this should cover a clean out and testing. They also do a £66 estimate charge, so speak to them again about this alternative and trust the engineer to give an honest opinion! They can usually look at how many 'hours' your machine has clocked up which will give a good view of exactly how well used it has been which may well determine which way you go. I have an 18 year old Miele which is now a bit noisy but has been great!
Hope this is useful
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